New Look Sales Assistant (Former Employee) – Luton, Bedfordshire – 14 December 2017
my manager was always giving me shifts with not a lot of hours, i only came in once a week. the staffs were very nice but there was a lot of tyding up and many things i did not get trained to do i had to do and did not always do them correctly
Work Experience (Former Employee) – Winsford – 13 December 2017
I did work experience at the Winsford store for a couple of weeks. I enjoyed my time there. I would assist a variety of customers during the day, and I would work in the stock room. When I worked in the stock room, I spent time re-organising stock so that it was easier to find.
Management are terrible and unorganised. Constantly on the phone to Head Office and Human Resources due to unfair treatment, incorrect pay, wrong rotas and many other problems. Managers do not listen to anything you say and will allow you to book off holiday and still put you in for it. The store has become an absolute mess and staff are treated horribly. No order or control. New staff were not trained and it was left to other sales assistants to train them. Do not work for this company. Bad pay and disgraceful treatment.
Supervisor (Current Employee) – London – 27 November 2017
I have worked in several New Look stores over the past two years, and I can say that the people are truly lovely. However the company is completely disorganised. This is reflected in some stores more than others. My current store is understaffed, disorganised, and unclean - which is not good for health and safety.
40% discount if you like the clothes.
Too demanding. Unable to take a lunch break sometimes in busy periods.
Sales Advisor (Former Employee) – Manchester, Greater Manchester – 22 November 2017
You get seriously underpaid for what you do. You also get false promotions, where they promote you to a 'specialist' so you can have more responsibility and stress, but no pay rise. The hours are unstable, you may get 30 hours one week and 4 hours the next. I think this job is suitable if your just looking for a part time job to keep you busy through out the day, but definitely not suitable for career progression or actually being financially stable enough to survive in society without debt. The people I worked with were nice, but that along with the discount was probably the only good thing.
Sales Assistant (Current Employee) – Scotland – 17 November 2017
Favouritism is a massive thing and the company just likes to walk over and take advantage. Say goodbye to Christmas, they take over and have no consideration for workers who actually work instead of pen pushers who don't actually consider what it's like. Unrealistic deadlines are set with maximum stress and zero pay-out. Avoid working here.
You get 40% and employee perks like discounted cinema tickets.
Sales Advisor (Current Employee) – North West – 17 November 2017
I'll start off my saying I've worked for the company as a Sales Advisor for the past four years and this would have been a 4-5 star review back then.
The recent restructure of management by the company and treatment of staff and supervisors has been disgusting. Hard working staff kicked out and forced to reapply for their jobs on lower contracts (but still expected to do the same work load so working just as hard for less money.)
This on top of the cutting staff hours, sending unmanageable delivery load and unnecessary promotions has made the company one big shambles!
I have no idea what is going on in head office but changes need to be made before you loose all of your hard working staff. In my eyes the future of the company at the moment is not looking good.
staff discount 40% even though it has been lowered from 50%
General shop assistant (Former Employee) – Skegness – 9 November 2017
sorting out cloths redressing the manicins putting shoes on shelfs i lernt to stock rotate and to keep shop tidy and to sort out the displays the maneger was lovely sorting out the deliveries being out front of shop sorting out stock rotations and eccsessories
Supervisor (Current Employee) – Wiltshire – 8 November 2017
After the recent renduancies across the company, new looks turn around for staff has been horrdendous. Stretching stores to their absolute limit.
I have been in the company 4 years, and a supervisor for 2 years. Work life balance is no exsistant, working all the hours under the sun as we are short staffed, like many other stores in our region.
Every week there is new promotions or sales & window changes, the company expect so much from the team for such little pay and flexibility.
The job is absolutely perfect if you're young and want weekend work or when the company are having busy periods. Other than that DO NOT expect to be given a 30 hour contract if you're only a sales advisor. Low wage and low contracts are new looks downfall! And even to have a break you have to work over 6 hours if you're 18+ to be entitled to 30 minute lunch.
Sales Assistant (Former Employee) – cumbria – 7 November 2017
I started out working on the shop floor but was then given my own department to run and displays to sort out. I was also in charge of the stock room where we kept all shoes and boots. the enjoyable part of the job was helping people pick the right clothes and shoes for them but without being pushy. Sometimes ladies in shops want to see people more their size than those assistants who are not.
getting to see all the new lines
cleaning out the changing room of the left over stock
Sales Advisor (Part-time) (Former Employee) – London – 7 November 2017
NEW LOOK is a multinational retail-clothing company NEW LOOK is known for its fast-fashion clothing for men, women, teenagers Experience: providing excellent customer service to maximise sales; receiving and processing deliveries; helping to prepare season sales, designer collaborations and regular seasonal campaigns; Working well in the team and actively supporting my colleagues
Sales Assistant (Current Employee) – Wales – 6 November 2017
Worked here for 7 years. I have a 12 hour contract which i can choose which day/hours i work due to having children. Great place to work, theyre flexible with my shifts and im really lucky to work with such a great team. 40% staff discount is a real perk for you and one other chosen family/friend, but you also get 25% off friends and family vouchers to give out. Only downfalls are: No holidays are allowed to be took between mid november and mid january due to work load increasing over christmas period. Over 18, you only get half an hour break if you work an 8 hour shift. The shifts are either 4, 6 or 8 hours, so 6 hours is a pretty long to go without a break. Especially when your running round on your feet all day.
40% staff discount, great team
Can only have a break if you work over 8 hours, and thats only a half hour break.