Care Assistant Residential support worker (Former Employee) – Stoke-on-Trent – 7 January 2018
Worked for an agency. Work was great, not scared of hard work and for 12 hours constantly on your feet but that suited me. Didn't appreciate getting taxi there though for 3am and some times being told go home as not enough work on. Wasn't explained to what to do just given the machines and told get to it, which yes was ok but then getting shouted at in polish because you were not aware of what you was doing. I am very competent and organised in every aspect of my life so i do learn really quickly. I loved the job it was the management team and the staff that let the warehouse down. All the Staff that was not on agency and was on contracts with New Look complained all the time which was not fair because i would of loved a permanent position despite the rudeness and attitude of some.
Warehouse Operative (Former Employee) – Stoke-on-Trent – 5 January 2018
Would start at 6am, clock on the machine, work on my work station which I would have being assigned too, carry out all my work duties, sorting and boxing into containers for store shipments. clock of at 6pm ready for the next 12 hour shift.
If you like being treated like piece of trash than it's just a perfect place for you. It was definitely the worst place I've ever worked in and would never want to relive it again. First of all management/ team leaders feel very much above everyone else and treat you like you are their property... Once my packing performance was low so the team leader started shouting at me in front of 60 other people ! You will be doing one thing for 12 hours a day so better get prepared mentally as after a few days you starts to feel like a robot. Great thing is that no-one knows peoples' names and they call you by your number, I guess there is only one other place that did that which cones to mind... Hours are difficult l, but the anount of brakes and "no sitting" rule are worse. Some collegues are great but the others will go to team leaders to tell on you when you for ex. are speaking to your collegue during shift... It's worse than a kindergarden . If you have sny other choice I highly reccommend staying away from this place
Great team . It was easy to learn because I had my previous experience . Long hours ( 12 hours shift ) and I had to work very fast and efficient. It was a great opportunity for me to develope my skills.
I liked the people i was working with, so the job was made more enjoyable. The job itself could test my patience at times as there were of course incidents with rude customers, however I gained valuable customer care experience and learned how to handle situations properly.
The work was easy and training was relevantly easy to pick up.
The management on the other side were always so picky. It is a 24/7-365 days working environment but the bosses (who just push pens and sit drinking tea/coffee always expect the place to be spotless..... You're team would receive a snotty email regards the smallest piece of rubbish on the floor with a photo and basically getting told to sort it!
Also higher ranked colleagues seem to grass you up for the smallest of things so they can get 'brownie' points for doing it.
Also some of the colleagues that work there are so childish its unbelievable, people getting reported and actually losing jobs because of alleged bullying even though it is just strict management when people didnt do the jobs correctly and you are always going back correcting mistakes.
Click and Collect (Current Employee) – Stoke-on-Trent, Staffordshire – 4 February 2017
My time at NewLook has been great as I have had the opportunity to see many sides of the business, I have gone from Store to Support centre which also includes dealing with the warehouse and the Eccom part of the business and now have a full understanding of not only how operations work but why and how different aspects have to be completed in a particular way in order for it to run smoothly giving a great outcome for both the business and the end customer.
My customers are not just external but also internal, I have a responsibility to maintain a great working relationship with other departments and stores to ensure 100% communication is made and understood by all.
I really enjoy the role as I have had the opportunity to form working relationships with great people and it has been a pleasure to work with them.
Unfortunately the store manger can make your life very hard, shes not approachable, she will be bitter, spiteful & never give praise & will be little you to make herself feel better. On the other hand, the team of staff are hardworking, friendly, encouraging of each other and make the job worth while.
Picker/Packer (Former Employee) – Stoke-on-Trent, ENG – 23 August 2015
rano przychodzac do pracy dostalem od team leadera polecenie na jakiej zonie mam pracowac dbalem o porzadek na zonie mialem trzy przerwy sniadaniowe dwie po 15 min jedna 30 pracowale dni potem dwa dni wolne
warehouse operative (Former Employee) – stoke-on-trent – 9 March 2015
the shifts were 6-6 but the co-workers made it a fun place to be so that the time flew by and was wasy to cope with. sorting the parcels into the individual stores was the most difficult part of the job as it took the most time. the whole job was fun as even though it was hard working, it was enjoyable and the co-workers made it even more enjoyable.
warehouse operative (Former Employee) – Stoke-on-Trent, ENG – 14 February 2015
12 hour shifts four days a week I learned how to unload stock,how to check the stock, how to check the labels are correct. i got on with all my co-workers, the hardest part of the job was the keeping the time basis accurate. i enjoyed every part of the job,
Warehouse Operative (Former Employee) – Stoke-on-Trent, ENG – 20 January 2015
very polite workers good to work with good at timekeeping and good rates of pay. when you go for brakes you have access to a clean and tidy place to eat with cheap food for all staff and a free drinks machine witch you can grab your self a coffee