I found that New Look was poorly managed and the shifts were always released last minute. The sales assistants would always get blamed for anything that happened - including the customers stealing items, even though we were told to let them go because our "safety" was more important. Twice I was threatened by customers while working there - the first time, i had a man threaten to stab me, and the second time, i had a man threaten to sexually assault me. I went home in tears both times, and the managers didn't do anything to assure my safety. I was paid terribly, and i was on a 4 hour contract, but was working almost 30 hours a week, while also studying at college. They really didn't care about any other commitments, and would be furious if you couldn't take a shift.
A few other lovely sales assistants, and 50% discount on products.