New Look
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New Look Employee Reviews

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United Kingdom1,526 reviews
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4.0
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Fast-paced and opportunity to be unique.
New Look allows you to dress to express yourself and welcomes people from all backgrounds/ages. It is usually a fast paced working environemnt which keeps each shift interesting. A usual shift is spent on feet all day and keeping active, interacting with customers and aiding them with their purchases and queries.
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4.0
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Good environment, friendly coworkers
The job at new look was a temporary job over the festive period, and was a fast paced environment due to high demand. Coworkers and customers were kind and polite. Have great memories there and a fun experience.
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1.0
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They don’t look after their employees
Absolutely awful. They don’t pay enough compared to what they expect you to do. Expectations too high even when you go above and beyond. Under staffed always and they allow bitchiness
Pros
40% off
Cons
No social life balance
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4.0
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Busy Workplace
Working at new look can be stressful and non stop as there is always something to be done. But the staff are really friendly and always help each other to get everything done correctly and on time
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5.0
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fun work place
Great place to work with good benefits like getting 40% off the products. The people that I work with are very friendly and lovely. Can be a fast paced environment at times
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1.0
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Worst company to work for
Management was awful in all the time I was there. They never have any respect for their staff. All they cared about was the KPI targets and if you didn't hit your target then it got brought up. Pay is rubbish and are the hours they give you when you are in a 4 or 8 hour contract
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1.0
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Overall experience
During my 5 years the business went through constant change and unfortunately resulted in a lot of uncertainty. In turn that presents challenges in having a positive impact on staff morale and consequently staff turn over was alway high.
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2.0
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Great staff, unfair management
The management would sort the rotors to benefit themselves, prioritising holidays for non term times and weekends.

Only offering short contracts but forcing you flex up to double and then getting you to do even more hours because of poor management.


You get a good staff discount at 50% but are also asked to purchase the latest lines of clothes to wear as your uniform.
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3.0
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Productive
A typical day at work could be anything from tills, working on the shop floor or fitting room. Since working at New Look I learnt a lot about customer services, how to deal with difficult situations and to always be respectful of people's views. The most enjoyable part of the job is the work atmosphere and the bond with all the colleagues.
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3.0
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First Impressions..... Then Hey Presto The Digs Come Out!!
My first impression was the managers were considerate.. but I hadnt worked there that long. I soon found out. Managers give each other looks and side smirks when your in their presence. Its like they dont think you have feelings or that you are human being. Very uncomfortable when some of them are on duty. They praise you if you are good at your job but not as a person. Little fibs and contradictory statements are regular occurrance. Very competitive environment, customer service, New Look store cards and it can be difficult to get a high number of e-receipts and customer online feedback, very high expectations. Big store so lots of movement and lots of colleagues so not clausterphobic. Lovely fashionable clothes and shoes and just fabulous discount. The salary could be better and behind scene standards are not very good either. I really like the shop but what goes on in it I can do without. Some of the colleagues are friendly and make the day enjoyable. Short shifts and you get through the day but could be a lot better
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5.0
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My favorite place of employment to date
The ladies I worked with were the best, so kind and supportive. It was like a store family. The job role suited me so well..I'm very outgoing and talkative, so the face to face customer service role I loved. Given i like to dress nicely, look good and take pride in myself this fashion role was great. Learning out visual merchandising getting to set out displays and get great discount on clothing. While helping customers to become just as excited about what they are wearing.
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2.0
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Not the best job
Essentially had to train myself or get training from other workers instead of the managers. Not the worse job but it felt a lot like a high school playground as there was a lot of arguing and gossiping. Quite a few rude staff and managers barely did any work. If you want a relaxed stress free job this is not it, this job will drain you.
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5.0
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Fast-paced environment
The distribution centre was primarily quick and fast paced which definitely kept the empolyees busy. Also, work for agency staff like myself was available on an when needed basis, which was for the majority of the year. Between January-March, the centre would decrease in volume so the agency staff were less needed which was a bonus as it would give the agency staff who were not required to work on certain days an extra rest day to do other things.
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5.0
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Very Good
New Look is a fantastic place to work brilliantly run especially within the Larne store. The company has very clear values and customer satisfaction is always the main concern. I would definitely recommend New Look as a whole.
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3.0
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Fast paced and hard work
Be prepared to work at short notice. Shift patterns changed without notification. Shift patterns often unfair with some staff always put onto late shifts. Good discount available
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3.0
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NewLook
Very large company a lot of work but filling at the end of the day great discount for staff and family members. Would be easier if you had retail experience but great training programs for people who would like to learn and gain skill in retail job
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2.0
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Favourites
5 years. Management are condescending towards staff. If you're best friends with management, you'll get given more opportunities. Basied towards race.
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4.0
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amazing people
My manager accommodated to all of my needs. The entire team is fantastic they genuinely do have your best interest at heart. They are always doing fun things like competitions to make work more enjoyable.
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4.0
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Newlook
I enjoy working here it’s a fast paced competitive business but rewarding and it is very understanding of my education as I cannot work some days due to uni
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4.0
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Good first job
The job was great for the time it lasted. I feel like it is a job suited for the younger type of girls or people passionate about fashion. The management team are amazing at the bluewater store!
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5.0
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Fun place to work
Really fun . its like working with your best friends, all the staff are absolutely amazing. would always recommend to a friend. really fast paid environment
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