Network Rail Management reviews

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5.0
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Family focused and supportive
Performance and Reporting Analyst (Current Employee) –  Newport, Newport19 October 2018
My current role as a performance analyst involves interrogating reports and data from contractors and shift contractors on works complete on previous shifts. I produce a weekly executive reporting pack which gives a breakdown of earned value analysis, shift productivity and cost per shift. I act as the interface between the customer and contractor to keep strong stable relationships. the culture is very relaxed and typical "construction" I adapt to which ever culture I work within.
Pros
8 days A/L
Cons
commute to Newport
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4.0
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Good rewards but fragmented culture
Operations Assistant (Current Employee) –  Crewe, Cheshire3 September 2018
The company offers good rewards in terms of salary, although the management bands 1-4 are very unhappy with their treatment over the last few years.

Safety is the biggest priority but the safety culture is still lacking and there is little emphasis on understanding, it is more geared to briefing and getting staff to sign, rather than engaging and understanding in meaningful feedback.
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5.0
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Great development, work life balance and salary
Performance& Assurance Engineer (Current Employee) –  London22 August 2018
Great development, work life balance and salary

Lots of support from senior management in terms of development, training and flexible working. As long as the job is done well the rest is flexible
Pros
subsidized travel in London
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2.0
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overview
CUSTOMER SERVICE ADVISOR (Current Employee) –  Bristol, Bristol20 August 2018
Working for Network Rail as a customer servive agent has been a fantastic experience as I have improved my social skills.
However the workplace culture and the management at the Echo call centre which runs the campaign on behalf of Network Rail was low standard.
The management team was extremely unprofessional, and didn't have good people skills, agents were fired in such a fast speed that was disgraceful. People should not be treated like that, no sign of respect for employees at all.
Also not all agents were asked to do work on the social media side of the campaign which that is unacceptable in 2018 when we live in a society that we are predominately living on social media.
Therefore it did not come by surprise when we find out that the campaing is closing down in Bristol just after 5 months of its launch and be relocated back in Hull. Everybody was made redundant! Oh well! Very bad managements!
Pros
Central Bristol easy to get to
Cons
Awful management
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4.0
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Every day is different
Project Manager (Current Employee) –  UK30 July 2018
Dependant on what area you work in, every day can be different.

You can be working outside in all weathers on the track, or you could be a support function working in an office environment.
The difficult parts of the job is the cross-functional working. It is not as efficient as what it should be at Network Rail.
On a plus side, the staff are generally hard working and take pride in doing a good job.
The culture is diverse and inclusive.
The most enjoyable part is that you can work national or local, flexible working and working from home to achieve a good work-life balance.
The difficult thing is the performance management process is not suitable to all functions.
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4.0
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Did enjoy working for network rail
Team leader/rail tester (Former Employee) –  Manchester10 July 2018
Enjoyed my time here got on well with work colleagues and management my typical day at work consisted of going out testing rail for defects sizing them then actioning them.
Pros
Holidays
Cons
Traveling daily to and from Manchester
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2.0
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Not a good place to work
Transmission Design Engineer (Former Employee) –  London1 July 2018
The managers were very distant. Colleagues were arrogant and insulting. Work was not that difficult and yet errors were common. Any attempt to create better processes were criticised. Office was uncomfortable with limited working space. I suffered constant backache from the poor design of desk/chair arrangement. When I commented about this on a Health and Safety survey, I was ostracised by my manager.
Pros
Good pay, 35 hour week
Cons
Negative atmosphere
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4.0
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Programme Management
Programme Manager (Former Employee) –  London30 May 2018
The role was a great position to be in and with a varied responsibility. I gained a great knowledge of the management role and also leading people.
The workplace within the business were sometimes historical but this in the latter years changed to a "today" culture and behavioural working.
The people who worked in the business were committed and have this industry their career life.
Pros
Enjoyable to go to work
Cons
constant changes within the business units
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5.0
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Some great jobs
Site manager - Contract (Former Employee) –  Glasgow15 May 2018
writing method statements and work schedules. Visiting site installation and Meeting with work crews and other management teams.
How to overcome logistical problem quickly
Higher management helpful
Work place culture safety first always
working away from home
finishing project on time and in profit
Pros
Salary
Cons
working away from home
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4.0
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Secure company
Incident Controller (Current Employee) –  Waterloo Station10 May 2018
High job security here. Salaries good in certain areas but big divides between operations and management / project. Plenty of opportunity for advancement but often highly specialised areas.
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4.0
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Very Good
Human Resources Administrator (Former Employee) –  Manchester8 May 2018
Learning and Development careers structure was exceptional. I went on six sigma, handling difficult conversations and time management courses. Network invests a lot of of resources in staff training.
Pros
Staff day outs
Cons
N/a
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1.0
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Decent pay BUT...
Signaller (Former Employee) –  South East25 March 2018
Varied work day, dealing with all sorts of operating incidents, generally using interesting equipment, often while fitting engineering work round a busy train service. A serious job where mistakes are generally unrecoverable - but in quiet spells you'll get a chance to enjoy some banter.

You'll meet some good experienced managers, but they are a dying breed now thanks to endemic nepotism and a policy of filling management roles with new graduates. For this reason you will often find that internal vacancies are already sewn up before they are even advertised.

So if you join as a signaller, reckon on staying in this grade long-term; doing a good job and being ambitious likely won't get you anywhere. The pay is good for what the job entails, but don't forget that shiftwork will kill your social life and won't do your health much good either. A week of nights in your late 50s is no joke.

Another negative is empire building. You won't notice this as a crossing keeper, but in higher signalling grades you will curse it as different depts busily play the blame game - and will draw YOU into it whenever they can.

In addition, since nationalisation in 2014, things have got noticeably more bureaucratic, along with increasing corporate propaganda and pervasive political correctness. None of this helps you do your job.

Best part of the job is sorting out incidents and recovering the service so people get to their destinations safely with minimal delay. This is challenging but rewarding and +most+ colleagues will muck in to get things moving.

But thanks to its poor leadership
  more... and highly opaque recruitment processes, this company just can't be recommended as a career choice.  less
Pros
decent pay, almost impossibe to be sacked (see cons), interesting work, some great colleagues
Cons
nepotism, empire building, lots of dead wood (see pros), rotten management
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5.0
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Dedicated and pro active workforce
Technical Office Manager (Overhead Line) (Former Employee) –  London5 March 2018
Managing all day to day aspects of running an office. Producing SSOWPS plans for the staff and contractors.
Learning a completely new sector, the staff were great at teaching me everything about the Overhead Line.
Management were very involved at every level.
Great place to work.
Hardest part was producing a lot of paperwork that didn't always get used.
I enjoyed working with everyone here, everyone went above and beyond their duties to work as a great team
Pros
Teamwork and committment
Cons
Could be very changeable
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5.0
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Lovely place to work
Administrator (Former Employee) –  London3 March 2018
Great management and people, would love to work there again. Good salary and benefits. Easy to get to location. Worked in the Engineering and procurement departments.
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3.0
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It's always difficult running a 21st century railway which was built in the 19th century
Project Administrator (Former Employee) –  Sheffield1 March 2018
I worked as many different roles within NWR and found the job culture to be different in each. Getting out and fixing hardware on the side of the track is fun, but the general culture of the staff I worked with was lazy and selfish. In the Projects department, the culture is much better and you get to make a bigger difference.
Pros
Good benefits and wages
Cons
Some managers promoted through seniority, not ability
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3.0
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nice staff on the ground but very unsettled job security
Depot Administrator (Former Employee) –  Taunton, Somerset15 February 2018
I found the ground staff very nice to get on with and everyone got on well as a team, but it was very unsettling having management reorganising staffing every couple of years and having to re-apply for your job and not knowing if you would get the same post
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3.0
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Productive
Railway Worker (Current Employee) –  Carlisle13 November 2017
Network rail is a good job overall, although the health and safety side of work is a joke, i mean that there is so much health and safety that you cannot get work done half of the time because of the fear of an accident or insurance claim by the management.
Pros
Easy work easy money
Cons
No job satisfaction
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2.0
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Overbearing
Maintenance Operative (Current Employee) –  Berwick-Upon-Tweed, Northumberland11 October 2017
An industry that pays well but treats it's workers like dirt. Run by 'old boys' culture above their own rules. Please do something else for the sake of your own sanity.
Pros
Pay
Cons
Everything else
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5.0
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good
Resourcing Business Partner (Former Employee) –  Milton Keynes, Buckinghamshire5 October 2017
A supportive working environment, you are allowed to learn and grow and use your own initiative.
Management was great and supportive
I learnt lean sigma and data analytics reporting using ORACLE
Culture is inclusive and fun
Having my peer to call on for insights and the bonding in the team
Pros
Free Bus Ride back to London during major disruption to Train
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5.0
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Not Bad
Distribution Technician (Current Employee) –  Birmingham4 October 2017
there is no such thing as a typical day on the railway. depening on shift pattern, area, section etc. the job can vary hugely across the company.
Depending where you work the management also varies hugley but on the most part they are very good.
YOu will learn a lot within the company about yourself as well as about the job.
the hardest part of the job is definetely the hours. Shift work means some very unsocianle hours as we have to slot track access in around the running of trains
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Overall rating

3.9
Based on 355 reviews
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3.7Work/Life Balance
3.8Salary/Benefits
3.6Job Security/Advancement
3.4Management
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