Network Rail Employee Reviews

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1.0
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Poor management
Finance (Current Employee) –  Swindon, Wiltshire28 November 2018
Network Rail is not a great place to work in my opinion.

It’s not inclusive, sadly and the management are dreadfully poor to the point of bullying.

Would not recommend this organisation to my friends or family to work at.
Pros
Pay
Cons
Poor work life balance, poor management
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2.0
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Confused Giant
Operations Manager (Former Employee) –  North West17 November 2018
Hard to work out which direction this company wants to go in as it changes it mind every five minutes and then dedicates loads of resources time and money to reorganisations which don't change anything on the ground which is where the investment is needed.
Pros
Final Salary Pension
Cons
Lack of Opportunity
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5.0
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Great company to work for
Controller of site safety (Former Employee) –  Essex13 November 2018
Great working environment, lovely bunch of people and an amazing boss. The job had many benefits and allows you to progress and achieve what you want to.
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4.0
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You get out what you put in
Project Manager I (Current Employee) –  Structures, (Civils)23 October 2018
Could be so much better but confusing systems and long winded processes frustrate and a very immature and low IQ workforce contribute to its issues. Management levels struggle to move away from bullying as a style for getting results and it goes to the top grades as well.
Pros
Secure employment and above average rewards
Cons
Frustrating and immature ethos towards managing its people
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2.0
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Bad Shifts
Station Shift Manager (Current Employee) –  Manchester22 October 2018
Very bad shifts for anyone who is married or wants a family. Station side is where I work and the shifts are very poor and the shift pattern is over 6 weeks.
Pros
None
Cons
No free travel with train firms
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5.0
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Family focused and supportive
Performance and Reporting Analyst (Current Employee) –  Newport, Newport19 October 2018
My current role as a performance analyst involves interrogating reports and data from contractors and shift contractors on works complete on previous shifts. I produce a weekly executive reporting pack which gives a breakdown of earned value analysis, shift productivity and cost per shift. I act as the interface between the customer and contractor to keep strong stable relationships. the culture is very relaxed and typical "construction" I adapt to which ever culture I work within.
Pros
8 days A/L
Cons
commute to Newport
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4.0
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Good rewards but fragmented culture
Operations Assistant (Current Employee) –  Crewe, Cheshire3 September 2018
The company offers good rewards in terms of salary, although the management bands 1-4 are very unhappy with their treatment over the last few years.

Safety is the biggest priority but the safety culture is still lacking and there is little emphasis on understanding, it is more geared to briefing and getting staff to sign, rather than engaging and understanding in meaningful feedback.
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5.0
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Fantastic workplace
Geotechnical Asset Manager (Former Employee) –  Cardiff, Cardiff30 August 2018
A brilliant workplace. I would advise anyone to work there, it has a fantastic work life balance. Progression is actively encouraged and movement between departments is easy to do.
Pros
Benefits, progression, trust
Cons
None
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5.0
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Great development, work life balance and salary
Performance& Assurance Engineer (Current Employee) –  London22 August 2018
Great development, work life balance and salary

Lots of support from senior management in terms of development, training and flexible working. As long as the job is done well the rest is flexible
Pros
subsidized travel in London
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4.0
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Good company to work for
Operative worker (Current Employee) –  Ashford, Kent21 August 2018
A good company to work for as they privide ppe, you are given plenty of holiday and there are other benefits too. How ever in the department i work for it is very hard to advance in my career.
Pros
Uniform and ppe provided
Cons
Hard to advance in your career
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2.0
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overview
CUSTOMER SERVICE ADVISOR (Current Employee) –  Bristol, Bristol20 August 2018
Working for Network Rail as a customer servive agent has been a fantastic experience as I have improved my social skills.
However the workplace culture and the management at the Echo call centre which runs the campaign on behalf of Network Rail was low standard.
The management team was extremely unprofessional, and didn't have good people skills, agents were fired in such a fast speed that was disgraceful. People should not be treated like that, no sign of respect for employees at all.
Also not all agents were asked to do work on the social media side of the campaign which that is unacceptable in 2018 when we live in a society that we are predominately living on social media.
Therefore it did not come by surprise when we find out that the campaing is closing down in Bristol just after 5 months of its launch and be relocated back in Hull. Everybody was made redundant! Oh well! Very bad managements!
Pros
Central Bristol easy to get to
Cons
Awful management
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4.0
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New starter and going well
Operational Planner (Current Employee) –  Milton Keynes, Buckinghamshire18 August 2018
Just started a month ago, on this exact role.
Interview process was straight forward.
Online test about 12 questions to show how good you are with puzzles and problem solving.

Then 3 hour assessment centre at MK quadrant.
1 hour interview 1 hour test on the role ( questions where you read and calculate train journeys on a sheet using diagrams) 1 hour group work with fellow interviewees where you will be observed.
They totall up all 4 processes and highest scores are successful.

Going through my 18 week training. Training and working at the same time. You get put in a team after you join and that when you’ll know which area you’ll be working in and also it’s your wam that help you feel welcome in a place where everything is just so new to you.
The actual work is okay once you’ve been shown how to do it, it’s very technical, dealing with time table plans and then offering them to train operation companies. Then validating them. It’s not simple but it’s really interesting.

The office is amazing. Parking is great you get a MK employee permit for free. All day parking is £3 in mk purple bays. The network rail staff carpark is £2.80 per visit. So you have a choice.

Training team are lovely they help you with your development. But also it’s how you also make sure your developing and take control of the matter. Plenty of promotional opportunities once your competent and in need for a change.

Smart wear, shirt/ half sleeve shirt and trousers. Most Fridays is dressdown for charity.

Gym £18 a month with free classes. Every Monday they have a football league
  more... which is good fun.
So far it’s been good at my very short time being here.

Hours are flexible as long as you get your 35 hours done in a week.
  less
Pros
Gym, ample parking if you come early, flexible hours
Cons
A Lot to learn, information overload
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4.0
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Formal and organised
Site Access Controller (Former Employee) –  london31 July 2018
Typical day: depending on your job title you will be performing different tasks but the organisation and punctuality of the company is universal to all fields.
What i learnt: the formality that comes with greater corporations but yet how the employees are still humans and can be very sociable and welcoming people.
Pros
Seasonal Pay is splendid
Cons
Some shifts can be too long
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4.0
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Every day is different
Project Manager (Current Employee) –  UK30 July 2018
Dependant on what area you work in, every day can be different.

You can be working outside in all weathers on the track, or you could be a support function working in an office environment.
The difficult parts of the job is the cross-functional working. It is not as efficient as what it should be at Network Rail.
On a plus side, the staff are generally hard working and take pride in doing a good job.
The culture is diverse and inclusive.
The most enjoyable part is that you can work national or local, flexible working and working from home to achieve a good work-life balance.
The difficult thing is the performance management process is not suitable to all functions.
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4.0
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Did enjoy working for network rail
Team leader/rail tester (Former Employee) –  Manchester10 July 2018
Enjoyed my time here got on well with work colleagues and management my typical day at work consisted of going out testing rail for defects sizing them then actioning them.
Pros
Holidays
Cons
Traveling daily to and from Manchester
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1.0
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Application test
Planner (Current Employee) –  Milton Keynes, Buckinghamshire5 July 2018
Great conpany lots of variety of people, very friendly team. The hours are the hours you do occasion there is overt, but very rarely. Parking facilities is excellent. There’s test in order for you to get an interview, which think is ridiculous
Cons
Test doesn’t show you as a person
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2.0
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Not a good place to work
Transmission Design Engineer (Former Employee) –  London1 July 2018
The managers were very distant. Colleagues were arrogant and insulting. Work was not that difficult and yet errors were common. Any attempt to create better processes were criticised. Office was uncomfortable with limited working space. I suffered constant backache from the poor design of desk/chair arrangement. When I commented about this on a Health and Safety survey, I was ostracised by my manager.
Pros
Good pay, 35 hour week
Cons
Negative atmosphere
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5.0
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Excellent
System Operator (Current Employee) –  Swindon27 June 2018
Network Rail are an excellent company to work for.

The team I worked with were exceptional, very professional and help each other in the team. Great Team spirit..
Pros
People
Cons
None
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5.0
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Work life balance - Respected
Senior Commercial Manager(SCM) (Former Employee) –  Birmingham, West Midlands17 June 2018
This is a very good place to work although the pace can be hectic and other times slow due to processes that need to be followed.

Employees are allowed and not penalised for time out breaks - needing a break from work for personal reasons, every case is looked into, privacy is maintained.

All employees are respected - there are structures in place that line managers must adhere to.

There is an inclusive culture as well where employees can raise and discuss concerns and issues.

Hardest is trying to ensure a win win environment for all. A very mixed variety of employees with different hang ups and cultures makes working here a good learning experience.
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4.0
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Typical day at work
SECTION PLANNER ADMINISTRATOR (Current Employee) –  London1 June 2018
Typical day at work. Good place to work. Paid on time good benefits with 75% off travel. Holiday and sick pay. Environemt differs where ever you work.
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Overall rating

3.9
Based on 357 reviews
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3.7Work/Life Balance
3.8Salary/Benefits
3.6Job Security/Advancement
3.4Management
3.5Culture