The company offers good rewards in terms of salary, although the management bands 1-4 are very unhappy with their treatment over the last few years.
Safety is the biggest priority but the safety culture is still lacking and there is little emphasis on understanding, it is more geared to briefing and getting staff to sign, rather than engaging and understanding in meaningful feedback.
Performance and Reporting Analyst (Current Employee) – Newport, Newport – 19 October 2018
My current role as a performance analyst involves interrogating reports and data from contractors and shift contractors on works complete on previous shifts. I produce a weekly executive reporting pack which gives a breakdown of earned value analysis, shift productivity and cost per shift. I act as the interface between the customer and contractor to keep strong stable relationships. the culture is very relaxed and typical "construction" I adapt to which ever culture I work within.
CUSTOMER SERVICE ADVISOR (Current Employee) – Bristol, Bristol – 20 August 2018
Working for Network Rail as a customer servive agent has been a fantastic experience as I have improved my social skills. However the workplace culture and the management at the Echo call centre which runs the campaign on behalf of Network Rail was low standard. The management team was extremely unprofessional, and didn't have good people skills, agents were fired in such a fast speed that was disgraceful. People should not be treated like that, no sign of respect for employees at all. Also not all agents were asked to do work on the social media side of the campaign which that is unacceptable in 2018 when we live in a society that we are predominately living on social media. Therefore it did not come by surprise when we find out that the campaing is closing down in Bristol just after 5 months of its launch and be relocated back in Hull. Everybody was made redundant! Oh well! Very bad managements!
Just started a month ago, on this exact role. Interview process was straight forward. Online test about 12 questions to show how good you are with puzzles and problem solving.
Then 3 hour assessment centre at MK quadrant. 1 hour interview 1 hour test on the role ( questions where you read and calculate train journeys on a sheet using diagrams) 1 hour group work with fellow interviewees where you will be observed. They totall up all 4 processes and highest scores are successful.
Going through my 18 week training. Training and working at the same time. You get put in a team after you join and that when you’ll know which area you’ll be working in and also it’s your wam that help you feel welcome in a place where everything is just so new to you. The actual work is okay once you’ve been shown how to do it, it’s very technical, dealing with time table plans and then offering them to train operation companies. Then validating them. It’s not simple but it’s really interesting.
The office is amazing. Parking is great you get a MK employee permit for free. All day parking is £3 in mk purple bays. The network rail staff carpark is £2.80 per visit. So you have a choice.
Training team are lovely they help you with your development. But also it’s how you also make sure your developing and take control of the matter. Plenty of promotional opportunities once your competent and in need for a change.
Smart wear, shirt/ half sleeve shirt and trousers. Most Fridays is dressdown for charity.
Gym £18 a month with free classes. Every Monday they have a football leaguemore... which is good fun. So far it’s been good at my very short time being here.
Hours are flexible as long as you get your 35 hours done in a week.less
Gym, ample parking if you come early, flexible hours
Site Access Controller (Former Employee) – london – 31 July 2018
Typical day: depending on your job title you will be performing different tasks but the organisation and punctuality of the company is universal to all fields. What i learnt: the formality that comes with greater corporations but yet how the employees are still humans and can be very sociable and welcoming people.
Project Manager (Current Employee) – UK – 30 July 2018
Dependant on what area you work in, every day can be different.
You can be working outside in all weathers on the track, or you could be a support function working in an office environment. The difficult parts of the job is the cross-functional working. It is not as efficient as what it should be at Network Rail. On a plus side, the staff are generally hard working and take pride in doing a good job. The culture is diverse and inclusive. The most enjoyable part is that you can work national or local, flexible working and working from home to achieve a good work-life balance. The difficult thing is the performance management process is not suitable to all functions.
Great conpany lots of variety of people, very friendly team. The hours are the hours you do occasion there is overt, but very rarely. Parking facilities is excellent. There’s test in order for you to get an interview, which think is ridiculous
Transmission Design Engineer (Former Employee) – London – 1 July 2018
The managers were very distant. Colleagues were arrogant and insulting. Work was not that difficult and yet errors were common. Any attempt to create better processes were criticised. Office was uncomfortable with limited working space. I suffered constant backache from the poor design of desk/chair arrangement. When I commented about this on a Health and Safety survey, I was ostracised by my manager.
Programme Manager (Former Employee) – London – 30 May 2018
The role was a great position to be in and with a varied responsibility. I gained a great knowledge of the management role and also leading people. The workplace within the business were sometimes historical but this in the latter years changed to a "today" culture and behavioural working. The people who worked in the business were committed and have this industry their career life.
PERFECT work/life balance! Salary a lot more than advertised
Signaller (Current Employee) – Wales – 27 May 2018
Those saying the work/life balance are terrible have clearly never held another job! As a signaller you work either 3x 12hr shifts or 4x 8hr shifts. The opportunity to occasionally work rest days (overtime) is there at 125% of graded hourly pay, and sundays are 150%. Overtime is not compulsory. The salary is significantly higher than stated when considering the extra pay for Bank Holidays, Overtime, Night time allowance, annual bonus, Sunday’s etc. You can add a minimum of £6,000 onto the quoted salary easily. As a signaller you work alone, and very occasionally your Local or Mobile Ops Manager might come round for a chat. The training course is 12 weeks (paid) while accommodated in a hotel with a meal allowance. It is ‘cheeky’ with A LOT to take on board. I’ve seen my boss 3 times in the last 12 months... Having previously served 14 years in the Army, I would HIGHLY recommend this job!
Working alone, Pay, 3-4 day week
Working alone if you don’t like your own company...
Asistant (Former Employee) – Birmingham – 24 May 2018
whilst I was working there as work experience I couldn't but notice how friendly everyone was and how productive they all were, the staff were very friendly as one went to the effort of putting a ton of food out for everyone to eat and to pay for the food everyone was trusted to pay the money without anyone selling the foods and not stealing it.
Site manager - Contract (Former Employee) – Glasgow – 15 May 2018
writing method statements and work schedules. Visiting site installation and Meeting with work crews and other management teams. How to overcome logistical problem quickly Higher management helpful Work place culture safety first always working away from home finishing project on time and in profit