Officers have to inflict physical pain to customers if they get out of line.
Customer service Officers : Passionate about giving there customers great service and listening to there requests.
Customer Service advisors: Identify clients needs with the various products and services on offer, while staying focused of whats important to the individual.
Answered - customer service Officer (Former Employee) - Northwood Station
Customer service officers sell products
Answered - DEPUTY BRANCH MANAGER (Former Employee) - London
No difference between advisors or officers
Answered - Customer Service Manager (Former Employee) - Herefordshire
They are very closely related.
Answered - Data Entry/Administration (Former Employee) - London