Questions and Answers about NatWest

Here's what people have said about working and interviewing at NatWest.

View all 24 questions about NatWest

What is the difference between customer service advisors and customer service officers?


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5 answers

Officers have to inflict physical pain to customers if they get out of line.


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Customer service Officers : Passionate about giving there customers great service and listening to there requests.

Customer Service advisors: Identify clients needs with the various products and services on offer, while staying focused of whats important to the individual.

Answered - customer service Officer (Former Employee) - Northwood Station

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Customer service officers sell products

Answered - DEPUTY BRANCH MANAGER (Former Employee) - London

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No difference between advisors or officers

Answered - Customer Service Manager (Former Employee) - Herefordshire

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They are very closely related.

Answered - Data Entry/Administration (Former Employee) - London

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