Nationwide Care Services Ltd
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Nationwide Care Services Ltd Employee Reviews

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United Kingdom72 reviews
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3.0
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You can start in the morning anytime between 6.30am to 7am. Can be difficult getting from and to clients houses if there are no buses, especially on a Sunday. Each client has different needs but you become to know this has you will work with the same clients often. Sometimes you may not get home until 9/10pm.
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5.0
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The training person wendy is amazing she is really helpful and goes through everything slowly and always is open to answer any questions the group I had was really nice and we got on well the location is good and not hard to find as there is parking onsite and on the street too
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1.0
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The manager his full off himself they team can b ungrateful no matter what hour u do and pick up drop shift will b glad to move on your only good if u do extra hour have favorite carers
Pros
None
Cons
Judge quickly
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1.0
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Worst company to work for.The dudley office is awful the manager is rude full of herself and never even has a conversation with the care staff she’s better then is she thinks.The mess with pay change your rounds without asking.Hardly any time for the clients as they are always adding extra calls.All about the money nationwide is and no care for care staff or clients
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4.0
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I thoroughly enjoy working for Nationwide care services. The atmosphere is great and it is a perfect working environment. The staff are all great and work well together. There is a lot of support available to us and a lot of progession oportunities.
Pros
Great atmosphere
Cons
Salary not the best
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5.0
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I could have not have asked for a more supportive employer. Good work ethic from all staff at the company. The pay could be better, but other than that I would definitely recommend working here. There is a good working relationship between all staff. They care about your needs and will go above and beyond to ensure that you are supported in every way with the facilities, support and guidance provided to all staff.
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5.0
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You can either put your head down or get on with the job or approach their friendly staff who are always willing to help. If I need extra shifts they help me. If I have family problems and can’t work they cover me.
Pros
Great job with great management and staff
Cons
Pay could be more competitive
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5.0
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Erdington branch is the best place to work in. Great company, amazing staff everyone is so friendly.

Close-knit company. Definitely do recommend to work for this company!
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1.0
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the business itself needs a change as they feel as if they can talk to their carers rudely. i've been shouted at by the erdington branch manager himself and he got away with it as all the managers would support each other instead of their own workers. (the worker can do over 40 hours and they Still won't show any appreciation towards them).
The erdington branch manager thinks he can shout at people as this very unprofessional. he was very rude.

the overall job do NOT appreciate your work for them. they expect you to do extra hours for them but can't cover you if you call in sick

the office people are rude. they think they can walk all over you. no l


overall they are rude and i would stay away from this company. all asians work there and they all act the same in terms of work wise.
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1.0
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If anyone recommends to you or you do find this job and you think it might be of an interest to you, then run for the hills... The management is AWFUL out there and the staff members don't care about Carers. If you quit the job, then they will threaten you by calling the Police because you just have thier Uniform which is outrageous. They will drain you mentally and physically!

They have broken thier own policies and getting away easily with everything. Treating other carers like you are nothing... For example, a family member passed away today? The don't care, they want you to work tomorrow. You are sick? Too bad, they'll force you to work or they'll threaten you. They will force you to work MORE than your shift pattern availability.


They are good at talking behind your back with others and make you the guilty one. Supervisor will never listen to your feedback or complaints you have. They think they know they are right and you are wrong...
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1.0
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Rude management, no respect to staff, unfair treatment, find excuses to humiliate you, create drama not to pay you correctly, so many staff in the office only working with a mind set to leave as soon as possible
Pros
Bad management and directors try to save money by hook or by crook
Cons
Not applicable
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1.0
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Unfair company, one man show, no respect to knowledge and skills, kind of blood suckers no appreciations of hard work, I will not recommend any one specially white English to work in this comoo OK any
Pros
Not applicable
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5.0
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Working for nationwide was a good experience i learnt a lot. Managment was good and understanding but co-ordinators needed to understand the job more especially when they dont come from a care experience. Moving up the ladder was a non starter due to going to family and friends. Bur over all sad to leave.
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1.0
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The job itself is degrading and absolutely horrendous. You work long hours, the office staff are rude. And the service users are two faced. Your on your feet all day going from one neighbourhood to the next
Pros
Pay
Cons
Everything else
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1.0
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Really hated the job and the management are awful. Really don’t know how the company is still running. Avoid at all costs.
Don’t really have anything else to say.
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5.0
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Lovely managers and brilliant director he is very passionate about looking after his service users its should be about making staff and clients happy and they do that was happy working for them thankyou
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2.0
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Service users are just that! Service users. Very poor quality of care by the management. Get to meet awesome amazing people daily and make a difference in their life the Independent apart from that you wouldn't like it appreciation no time for Life family the closest care about everybody
Pros
Making a difference
Cons
No life
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3.0
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Management and Staff are very rude to new comers and make them feel like they’re invalids. Act like they don’t need you but ring you a million times to force you to do shifts. Also, make you feel like you got the job as a gesture of goodwill when in reality you have the experience and everything required to get a better job.Do not recommend.
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1.0
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Office staff are rude, for shadowing told me to go to a place 40 mins away knowing I am a non driver then when I got there I got a call saying I am supposed to be somewhere else when written on my rota said to be at the place I am, then they said I won’t be paid for a place I get to late also they don’t pay for the time in between where you go from one service users home to another. I was actually looking forward to this job but was just disappointing
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1.0
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£9 p.h client time ONLY, some rounds have 30/45mins gap, no time to go home so unpaid sat in car waiting!
Management claim you are paid BUT your not, just read the document in the papers!
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5.0
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Been working in solihul for 5 years now. Manager and staff will motivate those who are willing to become a professional carer.Manager and staff treat everyone like family. It's lovely and warm all patients are well look aftered. Highly recommended
Pros
Clients are well look aftered
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Overall rating
2.9
Based on 74 reviews
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31
Ratings by category
2.8
Work/Life Balance
2.9
Salary/Benefits
2.8
Job Security/Advancement
2.7
Management
2.9
Culture