My daily job entails that I am working as a team player ensuring that if any of my colleagues need any assistance then I am visible in the banking hall to provide excellent customer service. I have interviews booked with customer to meet their daily needs presently and for the future. These could be banking, savings, mortgages and investments. I do work closely with my branch manager, customer representatives, financial planning manager and mortgage consultant. I provide energisers for the team to give them the knowlege of our products. I love meeting new and existing customers and building their relationship. I love that customers come back to Nationwide because they are happy with the service that i provided and therefore will recommend their family and friends.