National Trust Employee Reviews

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lovely people lovely place
Sales Assistant (Current Employee) –  London30 April 2017
at the national trust you feel included, it's a great place to work to educate yourself about the world around you,however pay is low so don't expect great pay, good discount
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national trust
Catering Assistant (Former Employee) –  Anglesey24 April 2017
Part time job.
OK pay.
Lots of hours.
Can be very busy.
Great job if you study.
No benefits.
Sometimes have to work long hours.
Nice people, good managers
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Friendly and relaxed
Volunteer Business Continuity Assistant (Current Employee) –  Flatford23 April 2017
I was a volunteer and worked in the office so didn't really see that many people but those i did see where very friendly and helpful. Would be a nice place to work full time.
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Great Working Enviornment
Room Guide (Former Employee) –  Bexleyheath, Greater London21 April 2017
Visitor interaction is interesting and fun, people come from all over the world and many different cultures to visit.

I wouldn't say there are any bad points for this trust, I thoroughly enjoyed my voluntary position here.
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Great Part Time Job between Studying
Catering Assistant (Former Employee) –  Sudbury Hall, Derbyshire12 April 2017
Zero hour contract position which revolved around serving customers in the tea room. Time pressure would increase around lunch time when hot food was served. Great job at the time, working alongside like-minded students.
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Beautiful place to work, shame about the salaries
Project Manager (Contract) (Former Employee) –  Erddig11 April 2017
Always lovely to work in such an amazing natural environment
Organisation uses its charity status to underpay staff whilst openly garnering huge money reserves
Strategically stuck between its new brand as a tourism attraction and its core purpose of conservation
Lack of funding diverted to its core purposes raises concerns that it is not fit for purpose.
Pros
Beautiful scenery
Cons
Very low salary, inflexible organisation, highly political environment
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A very special organisation
Visitor Services Manager (Former Employee) –  Avebury7 April 2017
Going the extra mile is easy when you love the place you are working to preserve.

I worked with volunteers, staff and neighbouring organisations to support the management and promotion of a cherished place at local level.

The culture at regional and central offices was progressive and encouraged innovative thinking and personal development.

The culture and expectations of departments within the local team were firmly established - This was useful in maintaining a core volunteer and staff team, although new ways of working were very slow to translate into local delivery.

Every single person I worked with was passionate about the place they worked at and gave 100% to their job.
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Call centre
Customer Service Advisor (Former Employee) –  Kirkby, Merseyside1 April 2017
Working in the call centre was not fun, management constantly breathing down your neck to hit targets that are set at 90%. one positive is it is a 9-5 job if you can get of the phone on time that is/
Pros
nine to five position
Cons
Management are a handful
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Good for the short term
Retail (Current Employee) –  Devon21 March 2017
The role I had in my last place of work was full of lovely people but managed poorly which led to unhappiness in many people. For a developmental role i would not recommend but a happy enough place for a step down role for someone who wants less responsibility.
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Friendly and Productive Workplace
Volunteer (Current Employee) –  Lyme Park11 March 2017
Both management and the volunteers at National Trust made it a fabulous place to work, all trusting and understanding, we all worked as a team assisting each other. Through this placement I was able to realise that communicating with others to inform is a highly rewarding whilst also learning the skills of who wishes to be approached.
Pros
Work Community
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An organisation to be passionate about.
Corporate Partnership Executive (Current Employee) –  Heelis, Swindon7 March 2017
I have worked for the National Trust for over 10 years and this is an organisation to be proud of.
There are plenty of opportunities to build on your skills with in-house training available to all.
Pros
Flexible working
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previous volunteer
Volunteer (Former Employee) –  Huddersfield6 March 2017
I volunteered for this trust for five years, I thoroughly enjoyed it and would recommend it to anyone, As a volunteer you always felt supported and kept in the loop as to what was going on in the trust, never made to feel any less than a staff member
Pros
good atmosphere to work in and staff discounts
Cons
wish i could've stayed
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Unpaid volunteer position, good company, great job satisfaction
Volunteer (Former Employee) –  Liverpool, Merseyside4 March 2017
This was part time volunteer position.
The job entailed Leeds/Liverpool canal habitat maintenance and management together with fellow volunteers.
Pros
Work/life balance
Cons
Unpaid
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national trust
Supervisor (Former Employee) –  greenaway5 February 2017
Great company to work for, staff and volunteers extremely friendly and supportive.

beautiful grounds and lovely staff members with dedicated volunteers.
Pros
beautiful environment to work in, staff and volunteers all as like minded as you.
Cons
wage a little low and role a little tedious when no customers.
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fun and upbeat workplace
Floor Assistant (Former Employee) –  Ham, Greater London31 January 2017
It was very enjoyable and there was lovely staff members.
The environment was very nice and the place itself was a lovely place to work.
Pros
free lunches and great staff
Cons
Not enough breaks
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Very educational place to work
Chef / cook (Former Employee) –  Burwash17 January 2017
The National Trust has been a very educational and fun place to work for.
They were very good with training and would help anybody with any questions and the management are always on hand to help.
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Membership dep
Membership and Donations Customer Service (Former Employee) –  Swindon14 January 2017
Customer service assistant to members who make regular donations to the company. I also assisted with face to face meeting with the public and gave advice on which are the best National trust sites/properties to visit.
Pros
Lovely food on site
Cons
No job security and low pay
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Fun & Encouraging Environment
Catering Assistant (Former Employee) –  Montacute, Somerset9 January 2017
Despite some stressful days, the moral of the whole team boosts the atmosphere. Lovely people who worked together as a team to achieve the highest possible service. I learnt so many new skills on a day to day basis and felt important and vital in the process.
Pros
Free lunches, 20% off in shop
Cons
Stressful environment, long hours in winter
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Easy!!
Waiter/Bar Staff (Former Employee) –  Brean Sands, Somerset17 December 2016
The job was easy. It was a good job to keep my bank balance alive through my A levels. Really enjoyed the people and customers and the job was very flexible.
Pros
Free lunch
Cons
Boring at times
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excellent clientele with fantastic scenery to work in
Customer Assistant (Former Employee) –  Taplow15 December 2016
a typical day at the NT (Cliveden manor house)
is to set up the cafe and make sure coffee machines and whatnot are filled up and clean, as well as the fridge and other snacks .

once open, generally serving customers or stock replenishment.

management were good on some levels and other levels were incompetent and added more to the workload without necessarily increasing efficiency (micromanagement etc).

co workers varied across ages with most being agreeable save the odd one or two but overall, attracted good colleagues.

hardest part of the job was serving large volumes of customers during school holidays.

best part of the job was the beauty and fresh air of walking among the grounds during work
Pros
free or subsidised lunch
Cons
could be very cold during the winter to work
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Overall rating

4.0
Based on 254 reviews
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4.0Work/Life Balance
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3.9Culture