Conservation Plan Assistant and Room Guide (Former Employee) – Seaton Delaval – 12 May 2018
The National Trust does extremely valuable work in estate management and being able to contribute to this through research of an estate's historic environment was a considerable privilege.This allowed me to develop skills in project management and historic research, with key support provided by Trust staff.
Interesting and engaging opportunity to interface with the public and acquire new skills in conservation and architectural history
Membership & Visitor Welcome Assistant (Former Employee) – York, North Yorkshire – 5 January 2018
Excellent opportunity to interface with the public and a great opportunity to learn about history, conservation and the Charity cause which is to secure the future of our beautiful places for all to enjoy. A typical day involves admissions and sales and for non-members a recruitment opportunity. I have learned historic information, people skills, first aid and fire training. Part of our role is to guide and provide information about the history of the property in an informative interesting and engaging manner. Management allows team members to be pro-active and delegates responsibilities in an efficient way. The role expects initiative and taking charge of any situations which might occur in a practical, efficient and professional way. There is a culture of respect and shared work experience amongst fellow staff and management. The hardest part of the job is non-existent, the most enjoyable part is seeing the enjoyment on visitors faces when the leave the site.
Fixed term so time off for social life over winter months
Beautiful grounds to work at, but unpleasant working environment due to staffing/management issues
Catering Assistant (Former Employee) – Plymouth – 3 January 2018
The grounds were absolutely beautiful to work at. It was lovely knowing that all the nature was surrounding you whilst you served customers. Customers were generally very polite and grateful for your service. I enjoyed working with the National Trust for the first year until it was taken over by new management. After this, senior staff began arguing with each other more and the workplace became very tense and unpleasant. Teamwork became almost non-existent. I began to believe that the National Trust at Saltram House (Plymouth) was becoming more concerned about money-making than conserving the environment, which led to the damaging of the grounds, particularly in the car parks.
The job itself is very good and great experience for going into other jobs. However, I found that there was a pressure by managers to be very outgoing all the time. This would not be an issue for someone with an extroverted personality but for us introverts it made going to work stressful and intimidating. I am by no means an overly quiet person but i found on a number of occasions I was singled out as not engaging enough. I know of a few other members of staff who were forced to leave because of similar pressures. A great job for extroverts though, I would still recommend!
I had a extremely good time working for the National trust and I learned a great deal of invaluable skills and made life long friends and believe that provided a great deal joy to the visiting members of public.
A really fulfilling and happy place to work, particularly if you love history and/or gardening. Each member of staff and volunteer I have met has been enthusiastic, positive and wonderful to work with. The only downside is the pay: minimum wage or thereabouts in most cases and no commission for signing up new members (I must have missed out on thousands of pounds in that respect). If that were to change I would gladly go back.
Great working environment, free entry to all Trust properties for you and family, discount on goods.
Tour Guide (Former Employee) – Enniskillen – 8 November 2017
If you have an interest in History and conservation then working with the National Trust is a pleasure. Sharing your passion about something with others is a joy and does not feel like work at all. Working with like minded people is even better.
Cheery customers and staff, beautiful setting and free membership!!! Fair wages for everyone, including young people. 0 hour contract is not ideal but usually a fair amount of shifts available. Overall a pleasant environment
Room Guide (Former Employee) – Felbrigg hall – 24 October 2017
Felbrigg hall is an estate with a long and interesting history and my job was to tell people the history of some of the rooms. It is run just like any other national trust property, the other volunteers were very friendly and helpful and the manager was nice and I missed the Felbrigg hall controversy and the national trust controversy by a year so I can't talk about them with any inside knowledge, also the lunch was free.
Finance Business Partner (Current Employee) – UK – 19 October 2017
Varied days, diverse workload Collaborative and political culture utilizes negotiating and influencing skills Systems and processes can be frustrating and the volume of information hard to keep on top of Most enjoyable the places and the people
Catering Supervisor (Current Employee) – High Wycombe, Buckinghamshire – 19 October 2017
I loved working at the National Trust. I don't think there is an example of a 'typical day' as every day is different and that's what makes it such a unique place to work. You will get to experience what it's like to work in a variety of departments and everyone works as part of a team to ensure the place runs smoothly. I learnt a lot whilst working here through various training courses. The National Trust will be like your second family, everyone looks out for each other and it is a lovely environment to work in. The hardest part of the job is probably when the site is really busy and we don't have enough staff but even then it's still a good day because everyone pulls together to help each other out. The most enjoyable part of the job for me is talking to the regulars everyday and really making a difference to the people you encounter.
free lunches, great staff socials, great company, friendly workforce, excellent opportunities for improvement and development
Food and Beverage Supervisor (Current Employee) – Broadclyst, Devon – 2 October 2017
Lovely team to work with, and is like a close second family once you settle in. however it is a fast paced environment, with a varied diverse operation, with a fast turnover. Management can be negative and demoralizing, main reason why I'm leaving, but staff in general get very close, and the surrounding environment is staggering. Lush views all year round. And relaxing on a quiet day.
Lovely staff, great food for lunch, good pay for a student starting out in his/her career
Hard work for minimum wage, pays rate for minimum age of 21 and above Currently at £7.50
Volunteer at Sutton Hoo (Former Employee) – Woodbridge – 17 September 2017
I love volunteering at Sutton Hoo. Everyone at the property is extremely nice, the breaks are often (and include free tea and coffee), and the expense money is very good You also get a 20% discount off all food and gifts.