National Trust Employee Review

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Productive
Catering Assistant/Barista (Former Employee) –  Cardiff2 February 2018
Working at Dyffryn Gardens was a a great job due to the surrounding envrioment you were able to work in. The people and the customers always made your days enjoyable
Pros
Free Entry into the trust
Cons
Shift cancellations
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Hard Work. No Appreciation. Critical. Disorganised. Chaotic and Bad Management
Catering Assistant (Current Employee) –  Exeter12 May 2018
Work as a Catering Assistant is long hours on your feet. No breaks. No appreciation of your hard work. Customers can be lovely but many are rude demanding and condescending. The usual mix of team members, some lovely and you make life long friends, some are back stabbing and have other agendas. Lots of cleaning, emptying rubbish bins, washing up and lifting heavy stock. Tips are stingy. Equipment very old and tatty, huge shortage or crockery and cutlery. Stock is also very hit and miss and products often run out despite being aware of busy times and events. The planning of stock and staff is very inadequate and poorly managed during busy times. Catering outlets are tatty and dirty in desperate need of refurbishment. The clean in the evening is completed by staff who have been on their feet all day and are desperate to leave and get home. Hence no attention to detail. Pay is minimum wage and can be very difficult to understand because payslips are not clear. Very short staffed on occasions, management expectations are high.
Pros
Free Tea and Coffee. Staff Discount in the Shop. Admission Free
Cons
Hard Graft. Poor Pay, Stressful, Under Valued, Short Staffed.
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Rewarding
Conservation Plan Assistant and Room Guide (Former Employee) –  Seaton Delaval12 May 2018
The National Trust does extremely valuable work in estate management and being able to contribute to this through research of an estate's historic environment was a considerable privilege.This allowed me to develop skills in project management and historic research, with key support provided by Trust staff.
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Overall rating

4.0
Based on 254 reviews
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4.0Work/Life Balance
3.2Salary/Benefits
3.3Job Security/Advancement
3.5Management
3.9Culture