Fantastic experience for anyone interested in history
Volunteer (Former Employee) – Solihull – 17 June 2018
I am a history student at university and my time here in sixth form and university was so enjoyable. I was allowed to choose when I volunteered and all the staff made me feel welcome, I would wholeheartedly recommend volunteering at the National Trust to people of all ages.
Customer Service Assistant (Current Employee) – Falmouth – 14 June 2018
Working for the National Trust has allowed me to work for a company that I really believe in. The work that they do is outstanding and they believe in each and every employee. They are fair and helpful employers.
Hard Work. No Appreciation. Critical. Disorganised. Chaotic and Bad Management
Catering Assistant (Current Employee) – Exeter – 12 May 2018
Work as a Catering Assistant is long hours on your feet. No breaks. No appreciation of your hard work. Customers can be lovely but many are rude demanding and condescending. The usual mix of team members, some lovely and you make life long friends, some are back stabbing and have other agendas. Lots of cleaning, emptying rubbish bins, washing up and lifting heavy stock. Tips are stingy. Equipment very old and tatty, huge shortage or crockery and cutlery. Stock is also very hit and miss and products often run out despite being aware of busy times and events. The planning of stock and staff is very inadequate and poorly managed during busy times. Catering outlets are tatty and dirty in desperate need of refurbishment. The clean in the evening is completed by staff who have been on their feet all day and are desperate to leave and get home. Hence no attention to detail. Pay is minimum wage and can be very difficult to understand because payslips are not clear. Very short staffed on occasions, management expectations are high.
Free Tea and Coffee. Staff Discount in the Shop. Admission Free
Hard Graft. Poor Pay, Stressful, Under Valued, Short Staffed.
Conservation Plan Assistant and Room Guide (Former Employee) – Seaton Delaval – 12 May 2018
The National Trust does extremely valuable work in estate management and being able to contribute to this through research of an estate's historic environment was a considerable privilege.This allowed me to develop skills in project management and historic research, with key support provided by Trust staff.
Volunteering - Land based work (Former Employee) – Cornwall – 15 April 2018
i enjoyed working with some of the workers from the national trust in many tasks from putting up signposts in my village to levelling walkways on uneven terrain. they are very thorough about their work and the level of security (prevents accidents) they give you while working.
Tour Guide (Former Employee) – Edinburgh – 14 April 2018
Everyone was very friendly and welcoming and gave me tons of support during my first few weeks there. I personally found the history very interesting to engage with too. Because the site was already very well-staffed I was often given the chance to take a break in the staff room where there was tea and biscuits.
friendly staff, low-stress
Sometimes very little to do when well-staffed and guests are rare
Team Leader (Former Employee) – Cornwall – 8 April 2018
Myself and my husband ran beach cleaning working holidays for the summer for the National Trust. We welcomed a dozen foreign students every 2 weeks and managed the daily beach clean plus their 24 hour needs with entertainment, team building games, cooking rotas, shopping. Brilliant experience.
Visitor reception and welcome assistant (Former Employee) – Canons Ashby – 8 March 2018
Welcoming and warm atmosphere, with very friendly staff and volunteers. Working within the visitor reception it was great to meet and engage with visitors with a mutual interest. If you study tourism or history a great place to gain experience. Volunteer hours are flexible to fit around studying and you have great opportunities to get involved and apply skills and knowledge into practice. I returned for 2 summers for my University placement and still volunteer if I have spare time. Always welcomed back.
Extremely friendly staff, expenses of travel and other discounts
Amazing place to work with amazing staff but bad management
Catering Assistant (Current Employee) – Stockport, Greater Manchester – 4 March 2018
I absolutely love working here for the people i work with and the customers, we have the best teams ever and is such a unique place to work but management let it down. There’s really no way to progress past supervisor and everything is broken. What i will say is you will work your butt off day in day out and get nothing in return not even a well done or a thanks, instead you are repayed with cancelled shifts and no tips. I have made lifelong friends here and have had so much fun working here, but after a few years theres only so much you can take. Fantastic job for people at uni as you can come and go as you please and great for young people too but very hard if you want solid income to live off losing out on shifts and not being payed much.
Lunch is included, amazing team, fun workplace, lots of social events.
Volunteer (Former Employee) – Woolsthorpe – 1 February 2018
Helped out with a lot of installations and kept busy majority of the time. location was cold and poorly lit due to the age of the house and no functional heaters were in place. offered an opportunity to give back to the community and make the experience more enjoyable
chance to further my skills with working with a project
Customer Service Supervisor (Former Employee) – Melksham, Wiltshire – 22 January 2018
Sadly I was made redundant in June last year after 13 years of working with the National Trust holidays team, I enjoyed this customer service role very much and was very proud to have been part of the holidays product. I enjoyed the interaction with the customers both internal and external, and working as a team member I enjoy giving good customer service and knowing people go away with a good resolution.