Business change and project Manager (Former Employee) – Warwick – 14 January 2019
Worked at NG for nearly 12 years, I was mid to senior management and obviously over that time had a good handful of roles.
I worked mainly at Warwick HQ but did my first three years in and out of the Solihull branch. Be warned, traffic is a nightmare in and around Warwick so although you may only live 10 minutes away, be prepared for your journey to work to take 30 minutes!
Work Experience (Former Employee) – Northampton, Northamptonshire – 24 November 2018
As part of my work experience during secondary school I managed to secure a role at National Grid. I worked from 9am until 5pm. This helped me to develop valuable skills in customer service as well as team work. In my time there I was able to listen and watch how the employees were on the helping customers resolving issues over the phone, I was able to learn a lot on how to deal with customers over the 1st line of support.
Customer Service Advisor (Former Employee) – Solihull, West Midlands – 31 October 2018
I enjoyed helping the customers and most of the other staff were good to work with. Some of the managers were shocking though. Good culture of charity work, helping out in the community and doing various activities raising money for worthy causes which i enjoyed
Process Improvement Lead (Current Employee) – Warwick, Warwickshire – 5 September 2018
Some teams & areas are excellent for progression, flexible working and general work satisfaction. Others are not so consistent, it really depends on the leader in the area and how they want to run their operation.
Data Analyst (Current Employee) – Birmingham – 12 July 2018
The place is nice to work for and the wage isn't too bad but you are given so many different tasks and tend to work different departments every now and then. The staff are friendly and the people are fun to be around.