To positively up-sell National Express services and products to customers
To proactively provide support and assist customers, colleagues and driver teams.
To champion safety, highlighting any areas of concern and ensuring safe working practices are adhered to - proactively intervening to prevent unsafe actions from occurring
To work collaboratively as part of a team to create a positive work culture through constant communication, integrity, positive energy and pride.
To carry out any other duties as are within the scope, spirit and purpose of the job as requested.
To liaise with colleagues throughout the business regarding service updates and disruption.