National Crime Agency Employee Reviews

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Worst job i have ever
Office Administrator (Former Employee) –  Warrington, Cheshire4 December 2017
Definately not what it says on the tin.
Two ticks organisation??!! Do they even know what that means. Staff morale is low, poor training plans for new starters, jobs for the boys culture and inability to tackle bullying issues especially towards higher management. Even awarding such behaviour in some instances. Failing to see how this meets thier responsiblity of health and well being of staff. Better treatment working in McDonalds!!
Offices are vey remote with no public transport, nearest station being a good half an hour walk along a very dark secluded path to the nearest major transport facility's, increased unavailibility of access to staff parking at the site.
Pros
None
Cons
Too long to list.
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Employee (Current Employee) –  UK20 November 2017
This job is all you would expect. The pay is not great, although this is to be expected for vocational work of this type. There is a culture of ongoing change which is not always for the better. The management appear to do their best.
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Mixed feelings
Investigation Officer (Former Employee) –  London, Greater London7 November 2017
As an investigator, the NCA has a great deal of potential for developing experience. However there is an overall sense that it doesn’t quite know what type of organisation it wants to be.
Pros
Plenty of opportunities for gaining experience
Cons
Not quite sure what it wants to be
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Good employer
Officer (Current Employee) –  UK2 October 2017
As with most Government departmnets NCA offer good terms and conditions and flexible working when possible. Benefits include flexi time, excellent pension and good annual leave
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This is not the UK FBI
Intelligence Officer (Former Employee) –  London, Manchester & Europe4 September 2017
As a law enforcement and intelligence professional, I am dismayed by the claims and promises made by the NCA. The organisation (although it is NOT organised) has been hemorrhaging experienced, skilled staff since its inception and expects replacements (with no law enforcement background) to step into some very big shoes overnight, relatively speaking.

So, what's missing? Maybe a short history lesson might help..

Not since the days of the National Criminal Intelligence Service (NCIS) working with the National Crime Squad (NCS) has the UK had a coordinated, focused, effective response to organised crime.

The two key words here are National and Crime.
Seasoned, experienced specialists from our police forces, who had learned their craft during years of service locally and regionally were selected to operate at a national and international level.

These men and women 'of a like mind' and experts at networking with each other, had a deep understanding of organised crime groups, knew how to use intelligence, gather evidence and arrest shrewd, cunning individuals. They even managed this without rendering their evidence inadmissible in a court, because they could interpret and comprehend legislation.

The non-police staff that were a part of the service had their own apprenticeship; intelligence researchers and analysts worked shoulder to shoulder with police specialists and they learned from each other. Well, the police service as it was has long gone.

Although this organisation has the DNA of a 'police service' it seems to be in denial whilst trying to create some
  more... sort of hybrid FBI-MI5.

It's a fact of life that any 'police service' will always be a snapshot of the society it's recruiting from. Therefore, in the absence of a police service gene pool, to recruit direct from the street for such an important role is very risky, maybe even reckless.

So, what's actually missing Sherlock?
Exactly.
  less
Pros
Money for nothing
Cons
No prospect of making a difference.
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Bureaucratic and challenged by budget restraints
Financial Investigator - accredited (Current Employee) –  London, Greater London23 August 2017
They promise a lot and deliver little due to the terrible wages and the low budget. Effectively a government vanity project which is not funded properly.
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A good place to work to gain law enforcement experience
Officer (Current Employee) –  London22 July 2017
A diverse workforce and an envrionment that embraces varying work patterns. The training opportunities are good and career progression possible for those seeking advancement.
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Interesting and engaging work
Senior Intelligence Officer (Current Employee) –  London20 May 2017
In August 2016 I was promoted to Senior Intelligence Officer working on the Joint Money Laundering Intelligence Taskforce (JMLIT), a first of its kind project in the UK involving public and private partnership. Getting an opportunity to evaluate new money laundering typologies is extremely interesting and keeps my knowledge up to date. Attending the JMLIT experts group for ABC is an excellent place to share sector knowledge with private sector experts, learning from their experience and providing the law enforcement perspective
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Leading the UK's fight against serious and organised crime
Digital Communications Senior Officer (Current Employee) –  London, UK17 May 2017
There is never a dull day at the NCA! From major drug seizures to cyber crime, from CSE to money laundering, from human trafficking to illegal firearms, the breadth of serious crimes that my colleagues work to combat is phenomenal. As a result any area that you work in, be it operational or otherwise, is incredibly interesting and varied. The work attracts and requires hard-working people dedicated to keeping the UK and beyond safe from major threats.
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Productive and Fun workplace
Senior Finance Officer (Former Employee) –  London2 February 2017
Employes just a few staff but they are really intelligent and know their stuff. Nice fun clean place to work. The organisation is like a family run business.
Pros
Nice bunch of people
Cons
None
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Very disappointing experience
Intelligence Officer (Former Employee) –  London14 October 2016
As a very experienced law enforcement professional I joined the NCA in the hope of furthering my intelligence career. It took 9 months to get in from application to start date, and I had very little communication from HR throughout the process - having to constantly chase them up. Despite over 10 years relevant experience I was offered the minimum salary which I stupidly accepted (having not applied for a job in over 20 years it did not occur to me to negotiate) but I soon found out other new members of staff with far less - often no Intel experience - were on up to 8k more than me! There is a huge salary gulf mostly due to agencies advising applicants that they will get their salaries matched if they push hard enough.
Upon starting I had no pass, no computer, no courses arranged (I had to do this myself) and thus, no work for several weeks. It was a shambolic start but a very common one according to other new recruits. Some I spoke to had been sitting around doing nothing for months on end. Several people I spoke to regretted joining and few were happy.
Lots of public school types swaggering around in expensive suits who think they know it all and as a previous reviewer observes, plenty of people who like to talk a good job but are rarely found actually just doing it. A seemingly bottomless pit of money to fund pointless conferences and courses held in posh hotels - I soon realised why the country's police forces are so underfunded. HR haven't got a clue about anything - especially disability issues - and I had no faith in their ability to manage themselves let alone an
  more... entire workforce. The organisation encourages employees with disabilities to join but really can't cope when even the smallest issues arise.
All in all a very stressful and disappointing experience from a 'two tick' organisation that promises a lot it is simply incapable of delivering.
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Pros
Opportunity to travel, flexible working
Cons
Everything else!
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Opportunities to progress
Senior Manager (Former Employee) –  North East25 July 2016
Every day is different; key aim is to work closely with partners. The staff are committed and dedicated to making a difference sometimes in difficult circumstances.
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Down hill rapidly
Investigating officer (Current Employee) –  Lancashire9 January 2016
Very poorly managed, no interest in mproving work conditions despite several staff surveys showing terrible working conditions. Until such examples are no longer hidden and selectively edited this organisation will continue to take the governments money and waste it. Whilst money s being pumped into the NCA it s being taken away from real policing. New recruits into the agency are not suitable and being used to prevent the budget being lost only. Ths means new recruits are unhappy as soon as they join. Poor training. Disgraceful HR. Losing all the experience due to general poor running of the agency. I would not recommend the NCA.
Pros
higher hourly rsate than the rest of the public section to entice new staff
Cons
Terrible management all the way to the top
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Clear goals about their objectives but rather incompetent overall
Senior Intelligence Officer (Former Employee) –  UK26 August 2015
The NCA is set up (since 2013) to do a great job and does to a degree. However, the successes are well advertised but failings are not and when reported in the media it is put down to rare occurances. This is not the case and it happens on a daily basis, the management structure is confused and confusing. There are many 'Empire Builders' and staff who attend many meetings and talk about the job, but then do nothing, have no experience and have no respect from other staff.
There is a culture of PR and pleasing the Board and Govt. Statistics and reports are created in a way as to always be positive and indeed impressive even when they are either manufactured or made up.
Experienced Law Enforcement Staff are being replaced with young graduates who see the sexy image of the NCA in the media and then act like the job is a game or they are saving the world.
Since inception, staff morale at the coal face has plummeted due to uncertainty, lies, incompetent, spineless and ever changing managers.
This is a real pity, it was developed from SOCA (changed as a political statement) and before that from the pre-cursor LE agencies. In theory it should be the answer to tackle Organised Crime, sadly it is not turning out to be that way.
Pros
In comparison, decent pay (although no increases for nearly 5 years)
Cons
Poor management, low morale, no pay increases, treatment of staff by management
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Professional and challenging with rewarding work
Officer (Current Employee) –  United Kingdom13 August 2015
A day at work is varied.

I have gained experience working in this profession.

Management has a clear structure.

Co-workers are professional/

Job is rewarding.

Overall, I am not in a position to provide a review in this section
Pros
Rewarding work, high level of responsibility
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Not applicable
Criminal Investigation Officer (Former Employee) –  Dover District, ENG2 August 2015
As I resigned the confidentiality agreement/Official Secrets Act when I left the NCA I am not in a position to complete this section
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Good benefits
Officer (Current Employee) –  London27 May 2015
Supportive environment and varied work. Given responsibility at an early stage and encouraged to bring own ideas to the table.

Good benefits of flexi time and salary increases on promotion.
Pros
flexi time
Cons
difficult to pass promotion stages
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Transition and change
Principal Technical Operations Manager (Current Employee) –  London, ENG2 November 2014
The NCA is a bright new and exciting National Law Enforcement organisation. It was created in 2013 from a number of existing agencies, principally the Serious Organised Crime Agency (incorporating Child Exploitation & Online Protection), Parts of the UK Boarders Agency and the National Police Improvement Agency. A number of other national responsibilities have been created, including National Cyber Crime responsibilities.
The birth of this new organisation has provided an exciting opportunity to look ahead and plan for the future of Law Enforcement in the UK. The organisation is restructuring to meet the new challenges it is faced with and is experiencing a great deal of change. From the top down, the entire structure and culture of the organisation is in the process of self scrutiny. .
Pros
Well paid and broad career prospects
Cons
Current uncertainty as a result of restructuring
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Overall rating

3.0
Based on 21 reviews
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