The working day flies by, no day is the same therefore I'm never bored by repetitive or mundane tasks.
The work is challenging , because the need to engage a client in order to deliver our service, is not always easy .This is because of the clients varying needs and issues.
I thoroughly enjoyed the challenge.
Management in general is supportive and approachable.
Although there are always exceptions to the rule.
I personally have never had any issues. I think this is because I respect the position of the person, rather than the personality.
The workplace culture is respectful and non judgmental.
Some of our staff are rehabilitated addicts and offenders.
I believe that their personal knowledge and experience , is invaluable to some of our client groups support delivery.
The hardest part of the job is switching off at the end of the working day. Some clients especially those with children who are in child protection, tend to occupy my thoughts more than other client groups.
I think this is because I have a duty of care toward the children, even though I don't work directly with the childrent.
The most enjoyable part of the job is being able to empower the client to sustain their tenancy, budget effectively and access services when needed. To be confident and independent.
I suppose it's also the clients most enjoyable part of the job .
Quite flexible working hours