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54 questions

Employ nurses for hygienists and include them in the team. We are left on our own most of the time with no help.

Answered 7 June 2020

Ashamed, I would never associate myself with such a money hungry company that will neglect patients and staff just to "meet targets."

Answered 26 October 2019

You will be required to provide checkable references, DBS check and provide proof of ID, inoculations. The interview process is straightforward and fair.

Answered 14 August 2019

They usually have set hours but over the pandemic period I didn't realise but we have now been asked to work a give and take rota which means we can work extra to pay back the hours we had off but got paid for

Answered 15 July 2020

No. As a hygienist I was not kept informed on anything. I was told I wasn’t needed on clinical calls. I am a self employed hygienist and they want me back and I am STILL not being given nursing support and they want 3 months notice. I am leaving dentistry as a profession as I don’t feel safe and don’t want to be apart from my family and friends any longer.

Answered 7 June 2020

You need to ensure all staff have enough ppe to work safely, I'm not sure reusing ppe and constantly running out is a professional way to work, it makes staff feel anxious about coming to work and does not give staff have any confidence in the company

Answered 15 July 2020

Career stagnation and depression.

Answered 26 October 2019

It’s all about targets and squeezing in as many patients into the day as possible. Hygienist and nurses are treated like 2nd class citizens-the dentists are treated like royalty in comparison. Hygienists are expected to carry out both the hygienist duties and the nurses duties (as we don’t even get given a nurse to help) and also carry out all the extra requirements such as checking GP details (this should be done by reception) also recording a full 6ppc and wring in our notes that we have verified a patients identity -plus carrying out the actual hygienists treatment and run on time in 20-30 min appointments. If you don’t you get marked down in a score which means absolutely nothing to me but PM’s are forced to carry these audits out. So much red tape that the actual job isn’t being done properly. Appointments should be 30-40 mins. Priced fairly and hygienist given nurses. The % the company takes from the hygienist revenue-which is high as the over heads are low-MORE then covers the cost of a dental nurse-although they should also receive a better salami that we don’t end up losing nurses so regularly. The high turnover of staff does not seem to be flagging up that there’s an issue to head office.

Answered 7 March 2020
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