Only come to work for Mitie if you have no ambition, like to be bullied, lied to by managers and love mediocrity. Promotions are based on nepotism and cronyism the system is definitely not based on a meritocracy, this is likely why the firm is in such a poor state. If you just want a job to pay the bills then this is the place for you.
The firm makes very little profit and that reflects in everything they do, they know the cost of everything and the value of nothing, this should be the company motto. Pay rises are practically non-existent, the richest you will be is your first year of work after that you will get incrementally poorer. If you work overtime expect to be short-changed at the end of the month, this is systemic and widespread throughout the firm, it has to be deliberate (Cui Bono). Plus point, co-workers you are all in the same boat and that makes for a bond. Many good people leaving at the moment which is a tell in itself. Mitie is a decaying leviathan; choose a different path.
25 days holiday; 17:00 Friday afternoon.
You are just an anonymous number floating in a sea of apathy lead by incompetent lackey's..