Minster Law Solicitors Employee Reviews for Call Center Representative

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3.4Work-Life Balance
3.3Pay & Benefits
2.6Job Security & Advancement
3.0Culture
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Avoid
Call Centre Agent (Former Employee) –  York/Wakefield24 June 2016
Unprofessional. Youre just a number on the phone to them. They dont support staff. They dont care about staffs personal issues/illness when help is asked for.

Call Centre is such a two faced, catty environment, Management only pay attention to you if you brown nose them and flirt with the right people.
Absolutely disgrace of a call centre. Team leaders talk about members of staff in front of everyone, back stab, lie and laughs about it.

They are very quick to take time back off you if you are a few minutes late, but if you have to stay over 10 minutes you wont get it back.

Staff turn over is seriously high as people leave as soon as they can. Training given is diabolical and if you dont work at Minster pace, youre sacked on the spot. Avoid.Avoid. Avoid. Not worth the stress in the slightest.
Pros
No pro's- Not even good colleagues
Cons
Everything
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Overall rating

3.0
Based on 29 reviews
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47
37
23
17

Ratings by category

3.4Work/Life Balance
3.3Salary/Benefits
2.6Job Security/Advancement
2.8Management
3.0Culture

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