The hours varied but there was a good work/life balence
Answered - Customer Advisor (Former Employee) - York
Normals hours but as it is a call centre these are at poor times, public holidays etc. If you go over your shift then that is normal and you will not be recognised or repayed for that, however, if you are late to a shift then you will be hauled over hot coals.
Answered - Call Centre Agent (Former Employee) - York, North Yorkshire