Ministry of Justice Employee Reviews for Customer Service Representative

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Great place to work
IT Customer service advisor (Former Employee) –  Newport, UK22 May 2017
i worked as a civil servant for 7 years and i couldn't have been happier. The staff were very well looked after and treated fairly.

Many benefits at hand and many opportunities to develop skills
Pros
very friendly place to work
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Very good high profile company to work for
customer services/administrator (Former Employee) –  London, ENG12 December 2014
i liked the company and learnt so much about civil and criminal law with regard to debt.

Overall very good company to work for.
Pros
good
Cons
good
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Good friendship and office environment and work ethic
Customer Service Advisor Tier (Current Employee) –  Newport, WLS31 July 2014
Hard working but still have time to talk to colleagues - work is always challenging and enjoyable always learning something new.
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Managing a high volume transactional team
HR Customer Service Advisor - Tier 2 (Current Employee) –  Newport26 June 2014
In a typical day I would, manage and delegate work to the team.
Deal with any complaints
Give Positive and negative feedback to the team regarding their productivity and quality of work
Support the Team Leader
Manage my own work by prioritising and delegating
Communicate any changes or updates to the team

I work well with my colleagues within the team and regularly deal with other colleagues from other teams.

Hardest part of the job is when you don't have enough resource through sickness/holidays and you need to manage the high volumes of work

I enjoy working with my colleagues
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Very Helpful Staff
Customer Service (Former Employee) –  Port Talbot, WLS25 November 2013
enjoyable job--good environment
good working for brook street
Pros
good atmosphere
Cons
temporary position
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Overall rating

3.8
Based on 335 reviews
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Ratings by category

3.9Work/Life Balance
3.5Salary/Benefits
3.5Job Security/Advancement
3.4Management
3.5Culture

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