Miller & Carter
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Miller & Carter Employee Reviews

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United Kingdom231 reviews
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3.0
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Lovely place to work, nice customer and staff, gets busy at times but all team work in place , good online training and in house, great discounts on meals when on and off shift .
Pros
Training
Cons
Long hours
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5.0
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Really enjoyed working here. They teach you as much as they can, loads of standards and steak knowledge to take in!.
wish I could've found a transfer when moved to London.
Pros
Flexible shifts & Good tips
Cons
Paying for staff food
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5.0
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Really enjoyed my time there great people great company to work for looked after there staff food was great quality all the time would recommend working for.
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3.0
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In jobs like these you are grossly over looked and have to much expected of you from a minimum wage age job when your getting greif off of a table of Karens. But the people you work with become family and its impossible to leave them when you love them so much.
Pros
Your colleagues
Cons
Karens moaning about their steak
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5.0
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When i first starting working here i had an interview and then the weekend after i had to come in and see how it would be if i worked there and had to carry at-least 2 plates to prove i can serve food for my job role. very lovely!
Pros
Lovely staff
Cons
can be stressful
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4.0
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They do lots of training on the food/drinks, which is only useful to a degree, for the basic salary rate of (£6.71) it is quite demanding. But if you are a good waitress you can make a fortune from customer tips. I pretty much doubled my wage from the tips. But it depends on which customers you have that evening and whether they are generous, some nights id earn £100 + in tips and some I would literally earn none at all. The people I worked with have become friends for life, but management can be patronizing and sour, especially to new employees. It's very easy to et a job there, but you've got to be strong-willed to deal with the job, therefore many employees leave soon after joining! The hours are also unsociable, leaving little time for personal progression, especially as they were very picky about holiday.
Pros
Generous tips, 33% discount across M&B, meet lovely people
Cons
Long and tiresome hours, no breaks, lots of pressure
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5.0
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Great experience, lots of opportunities for training. It can be very stressful when it’s busy but everyone is helpful. There is a great team atmosphere in the kitchen. I really enjoy working here the management are very supportive.
Pros
Good atmosphere and training
Cons
Stressful at times
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3.0
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Great benefits, the 33% discount is really good.
Management can be varied.

Hours can be past midnight and you don’t get paid for it. Unless you are 18.
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3.0
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i enjoyed who i worked with but felt let down by managmenet and pay its a harsh busy enviroment and days off will be rare always a probkem to deal with really fast paced
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5.0
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Enjoyable place to work.
Can be extremely busy and stressful.

Team supportive & adaptive to do all jobs as needed

Team fun and team players

Head chef supportive informative and great trainer in all aspects of working in the kitchen.
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3.0
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Good tips, but not your salary, staff are lovely. Good job but not a serious career as a server, shifts are often able to be swapped, your required to work weekends and the guest are lovely.
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5.0
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Overall a lovely place to work. Although it can be stressful and quick paced it is very rewarding and the type of place I would not only recommend for food but also for a job.
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1.0
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Not good management. If managers don't like you, you will know it. They got their favorites. If you have a issue you can't flag it as every manager goes against you. Wages was always wrong. Someone didn't get paid 1month haf to wait till next payday and still no wages.
Pros
None
Cons
None
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5.0
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Good as a starter job and as a long lasting job. One off the most friendly teams I’ve ever met. Take time to learn the layout of the restaurant and the job will come easy as time progresses.
Pros
Friendly team.
Cons
Distance to get there ( if not driving).
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4.0
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Management could have been improved on in terms of their attitude. Workplace culture was exciting and involved. The most difficult part of the job was serving the customer. The most enjoyable part of the job was the customers recommendations.
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4.0
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Miller and Carter was a great business to work for and a lovely experience. The staff there are very welcoming and friendly. Everyone in the business works very hard and are passionate about their work.
Pros
Discount
Cons
Not enough breaks
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3.0
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Extremely repetitive place to work which is ran by very poor unprofessional managers which turn a blind eye to very serious incidents. Poor food management, not fresh food in the slightest
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1.0
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I started at miller & carters in Southampton training was dreadful got shouted at 3 times by management also other workers as I wasn’t following orders as the training I had was not how it’s meant to be as for management they are awful they don’t listen to you at all. Didn’t fill part of a team just an outsider for the company best thing I did handing in my notice wouldn’t recommend working with two faced people
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5.0
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This company has great opportunities every year to help improve it's staff if they are willing to accept the help. Management will help you with personal or in work issues best to their abilities. Highly recommend as a career option.
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1.0
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Poor pay, no social life, getting called into shifts the night before manegement has no clue what they are doing and treat the team unfairly and unprofessional, would not recommend
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2.0
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-Managment are unhelpful and rude
-Hours cut dramatically without warning

-Sometimes breaks on special holiday days (mothers day/easter etc) are only 30 mins if at all (for 10+ hour shifts)

-Other life priorities and responsibilities ignored even though they said they could be flexable around my availability

-Any problems brought up were unresolved and dismissed without care

-Nothing in the job was good enugh (not picking up extra shifts/covering/staying late/doing jobs above my pay grade) were all considered not done to a high enough standard and not appreciated, not even a thank you.

-The managers would have people doing ridiculously pointless jobs that were not stated in the job description (running to the petrol station for her cigs, running to the shop for food they'd run out of/ sweeping the car park/ bleaching bins)

-Unhealthy working conditions. Whilst i wokred there the heating broke a multipule of times and the restaurant reached levels were guests were sat in their coats yet the restaurant did not close. Another incident was a minor flood ankle deep in the cellar of the restaurant contaminating all drinks, yet staff were forced to work and use the cellar normally while wearing wellies.

-Management consider employees below guests, and employees are specifically told not to enter through the front of the building.

-Management are unhygienic as one of the managements dogs are free to roam the team room and office.

-Managment refuse to allow staff memembers free stock (pepsi/cordial/juice) and although I completely understand this rule, I think it is unfair
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