• Hotel reservation for Leisure & business to UK and Ireland, Egypt, Greece and Istanbul.
• Contacting hotels by telephone to achieve a quick response, sending reconfirmation faxes whilst paying attention to detail. Also dealing with amendments, cancellation, book outs and tour reports within 24 hour resolution. Checking all correspondence from the hotel with rates and conditions. Processing conference and banqueting request as well
I learnt to organise and time manage my work to meet deadline whilst woking under pressure.
The hardest part of the job was resolving bookouts during high season.
What is most enjoyable is working with your collegues and attending hotel events and educationg yourseld with what you are selling.
excess hours built can be used for holiday
long hours during high season