Good team work with a friendly atmosphere
Revenues Officer (Former Employee) – Dalkeith, Midlothian – 10 May 2018
A typical day at work is answering customer enquiries, setting up payment arrangements for council tax. Completing and checking benefit claims. Assessing and processing benefit and Scottish welfare fund claims.
The management are very considerate and listen and try to be fair to all employees.
The workplace culture here is friendly with good team work, everyone mucks in and we are all helpful to one another.
The hardest part of the job is dealing with upset and angry customers and keeping them calm.
The most enjoyable part of the job is being able to help people, sometimes in a real crisis situation, and it gives good job satisfaction
Flexi Time, Good terms and conditions
Old building in need of decoration