Job is rewarding and lots of different things to do. It's just a shame the management and certain people there ruin it. If your face fits you will eventually progress some what. If not, you will go nowhere. Favouritism and bullying is very common working here. So be prepared to bite your tongue and take a lot of people talking down to you. Moral can be very low at times.
CSA (Current Employee) – Gloucestershire – 14 December 2018
Ive been working for Coop Midcounties for over a year now. I had a rocky start getting to know everybody. my typical day would be, starting at 6:30am and getting the papers in. I would then be on till for some of my shift and do sandwiches when they get delivered and then when another CSA comes in they normally take me off so I could do a bit of warehouse. At my store the management is great. the hardest part of the job for me is trying to multitask. the enjoyable part of the job is you have a laugh with most of your coworkers and sometimes a bit of banter with management.
I worked for this company for 5 years and they gave me so much experience it is a great company to work for and would recommend them as a company to work for to everyone!!!! Great management and always happy to help whether it's with your workload or powers of persuasion with management Always listen to what you have to say at all management levels Great atmosphere and great team work
I have been working as a HR Advisor on a transformation project for the Mid-counties Coop for the past 4 months. From day one the HR team made me feel really welcome and so far I am loving my role. The HR Management team are very supportive and take a genuine interest in how things are going and are there to offer support and guidance which has been great. The wider HR team are always ready to offer any help and you will never be on your own for lunch. The ethos of the Mid-counties Coop is very customer centric and I enjoy working for a company that cares not just about its colleagues (which it does) but the wider community also. I would encourage anyone to apply for a role at the Mid-counites Coop.
A very friendly working environment
The traffic but its to be expected in Warwick at this time of year
CSA (Current Employee) – Gloucestershire – 20 November 2018
Enjoyed the job when I was at school, since leaving I was promised a bigger contract and 3 months later I have the same contracted hours but I’ve lost one of my contracted shifts and so it could be any day of the week. We’re always understaffed yet the overtime I need is always in chunks so I can work 6 days on one week then the rest of the month only have 3 shifts. I can plan ahead or have any short of a schedule due to being forced on to what feels like a zero hours contract. And even though profits for MCC is increasing they’re trying to reduce pay and benefits all the time and it’s taking a toll on lots of the employees, you can chat to anyone about how much of a sham it is.
Good as a part time job at school
Management lies, pay seems to get less, unappreciated, rubbish unsociable hours always
Customer Service Assistant (Former Employee) – Gloucestershire – 28 September 2018
You were expected to work overtime and short notice with little thanks for doing so. The store managers knew what they were doing but management at a district/higher level had very little e.g.Cutting staff budgets to a minimum. If you work 6 or more hours you automatically get deducted half an hour's pay for a break that quite often you do not get to take as staffing levels are so low you don't get a chance too.
Friendly staff, reasonable pay
Low staffing, higher management are useless, little Thanks for hardwork
Team Leader (Current Employee) – Reading, Berkshire – 13 September 2018
As a convenience store the downside is that we open 7-10, seven days a week with early shifts starting at 6am and late shifts finishing at 10pm. The job can be hard work with 8 hour shifts on your feet all day which involves putting out heavy stock and dragging heavy stock cages. The management say they listen to your concerns but in reality you are there to work for them and do their work. The store I work in has some good work colleagues and we do work as a team.
Business Development Executive (Former Employee) – Walsall, West Midlands – 11 December 2018
I only left due to relocating down to the south coast, to begin a career in a new location. I worked for different sectors in Midcounties, ranging from a Travel advisor, to a billing and collections advisor for the energy side. Moving onto Business Development for the homeworking travel agents.
MCC was a great investor in development of people if you were willing to invest the time yourself. The HR team are friendly and always willing to help each other out. I'm still friends with several of the now. I only moved on to get a more senior role.
Overall I would recommend them as a place to work.
Team leader (Current Employee) – Hemel Hempstead, Hertfordshire – 4 September 2018
Working here at first was good, exciting and every day was different. 3 years down the line it's boring as anything. The staff are so unreliable and get no consequences if they've not turned up to shift or are 30 mins+ late. As a supervisor you are expected to stay if someone doesn't turn up which turns into working 10-14 hour shifts with no thanks.
Grove, Oxfordshire - Customer Sales Assistant (Former Employee) – Oxfordshire – 4 October 2018
All in all my time at midcounties was a good one. I worked with amazing staff member and even during a period of change the store remained organised, this was my first job and i would recommend it to anyone looking for a part time job
Customer Service Advisor (Current Employee) – Midlands – 16 July 2018
It’s absolutely awful. I can’t even put it into words quite how bad it is but I wouldn’t advise anyone to work for Midcounties Cooperative. With the new Kronos system coming in, we now have to book days off as annual leave even if we have the 6 other days to work that week. There is no flexibility and I would tell anyone to look elsewhere for work.
Only pro is the equal pay amongst ages - no differences for the under 25s
Long hours, ridiculous new system, not flexible, bad management
Customer Service Assistant (Current Employee) – Shrewsbury, Shropshire – 22 June 2018
Job required putting out stock and helping customers out whilst maintaining a clean safe work environment. A typical day would include putting stock out in the morning, thoroughly checking dates of fresh and produce products, helping out customers, 'facing' and tidying the shop in the afternoon as well as locking up. A lot of team working skills and time management is learnt to make sure all jobs are completed before the shop shuts. The workplace is very friendly as the Co-Operative requires high levels of customer service so staff tend to be nice.
Taught alot of valuable skills whilst dealing with customers.
Not much chance of progression within the company.
Customer Service Assistant (Former Employee) – Leamington Spa – 4 June 2018
I'd always get a cup of coffee before my long shift and I think it's the reason I'm probably addicted now. I've taken a lot away from the Co-op and I've learnt plenty of life lessons throughout my 5 years. It can be stressful, but that's all part of the job, you learn to deal with it and find a solution. I met some great people whilst I've been at the Co-op and I'm sure I'll miss them.