In the Co-op a typical working day entails customer service to the highest possible standard. Politeness, manners and co-operation is most important and expected from team leaders and managers. I have built relationships with co workers and managers which has really taught me the value of team work, and applying maximum effort into tasks. The hardest part of this job would be dealing with difficult and challenging situations with customers, I have really developed my communication skills because of this job. The most enjoyable part of being a CSA is working with such a tight group of peers, who are fun, intelligent and have helped me become a member of the co-op community.