Progress Chaser (Former Employee) – West Midlands – 18 January 2018
typical day at work is varied, no two are the same, booking in and progressing both new and used cars through the system, ensuring any repair work such as damaged alloys and paintwork are repaired quickly and cost effectively. I've learned to communicate with people at all levels - from the CEO to external contractors, the art of negotiation and when no really does means no. Management offer advice, help, guidance and assistance when needed. the workplace culture is a lets get this done attitude, with everyone puling in the same direction, hardest part of the job is sometimes working to very tight deadlines sometimes the customer requires the car that evening to go to a wedding or on holiday. most enjoyable part of the job is the sense of satisfaction when at the end of the day audits have been done, all work is complete and customers drives away in their new cars with a smile on their face.
Mechanic (Former Employee) – Boston, Lincolnshire – 18 August 2017
Working for such company you always training to keep up to date and always learning new stuff. Everyday is similar but always different. These job requires for you to be self motivated and always wanting to better your self
Valeter/Driver (Former Employee) – Tonbridge – 3 August 2017
Very cold working condition Nobody care about you If u take you r 1h break you will have problems ( even if is you r right 1h per day ) If they see u don t have anything to do they will bring employer personal cars
Service booking (Former Employee) – Poole, Dorset – 12 June 2017
Working in the service booking department for Sandown Mercedes Benz is not a nice place to work. It's a call centre where everything you do (and I mean everything) is monitored. Calls come in at a rapid pace and you can expect to be pushed so hard that mistakes are inevitable. When you do make a mistake then you can expect to have your wages adjusted. Fines are common. When on a call you have to ensure you are saying everything you should be. (Doesn't matter if the customer wants to hear it or not). If you miss bits out you are penalised. Miss enough and any bonus you've worked hard for over the month will be affected. Targets are achievable with absolute focus and commitment over the month but it's soul destroying trying to achieve them when 90% of feedback from management is so negative even when you've given them your soul.
It's commonplace for staff to be in tears. They won an award for customer service but the staff were not suitably rewarded. Very high staff turnover.
Sales Executive (Current Employee) – Sheffield – 8 June 2017
Easy place to work in regards of sales. The place is too busy which has its good and bad points such as non stop but rushed.. the structure such as management is terrible the turnover is an eye opener.
New Car Sales Executive (Former Employee) – Glasgow, Glasgow – 19 May 2017
Mercedes Benz has been a great company to work for as it is a great brand with plenty of choice for customers. I really enjoyed working with Management as they were understanding and you knew what was expected of you. I have been in the Motor Trade for many years now and feel that this has been one of my best experiences. The job is Fast paced as a Sales Consultant however you are rewarded for hard work, would definitely recommend it.
A good company to work for and if you work hard and show willing you have the chance to advance there are also many benefits and retraining opportunities , it has a very large turnover of parts picked and dispatched
Sales Executive (Former Employee) – London – 19 March 2017
I personally love cars and executive vehicles so it was always a absolute pleasure to work there. Throughout my period there I have learnt so many things: being persuasive with the customers, exterior and interior specs, socializing with customers, answering calls, etc.