Questions and Answers about Mercedes-Benz

Here's what people have said about working and interviewing at Mercedes-Benz.

View all 18 questions about Mercedes-Benz

What is the role and duties of a customer service executive?


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2 answers

To see customers in, gain authority to work or get extra work on their vehicles, inform them of the progression then inform the customer when the vehicle is ready to be collected, take payment and see the customer out

Answered - Warranty Administrator (Current Employee) - Derby, Derbyshire

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This would be to ensure that the customer gets the highest level of service. And if something needs to be done, to make sure that this happens.

Answered - Sales Executive (Current Employee) - Milton Keynes, Buckinghamshire

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