Thanks for taking time to leave this feedback, great you have been able to have fun as well as doing a great job
Sorry your experience at Lombardy wasn't what you were expecting, we have many staff here with great service who do a fantastic job with the PWS. If there is any money outstanding, please follow the process you will be aware of to get this paid back to you and as always in these cases the money will be paid. It may have been the pay date was missed for some reason, feel free to call the payroll team who will clear this up for you.
Mencap have many different communication points to raise any concerns, these will always be taken seriously and dealt with appropriately. Mencap Support Workers across the UK do a fantastic job in supporting many people and this continues to be the case.
We have lots of great staff at at Churchfields doing a fantastic job with the PWS. We have a structured management team in place to support all staff. Mencap values are important to all, if these are not been followed in any way there are clear communication channels where things can be escalated.
Great to hear about the fantastic experience you have had at Mencap. Thank you for this feedback
Staff at Mencap have lots of opportunities to speak out and raise any concerns they have. This certainly isn't the culture we promote and thousands of staff we have will support this - as we have seen on our recent survey.
Thank you for this feedback, this means a lot and glad you enjoyed your time working with the children.
All staff have to go through an induction and will have a contract in place, these are available to anyone through the staff portal. We do not employ anyone without having a contract in place and having completed all checks. All staff are paid correctly and we have processes in place to ensure this is the case - Glad you enjoyed working with the PWS