POSITIVES : Not many to be honest, however as a Support Worker I enjoy what I do and the job satisfaction is always there. If you are working with a good team this also helps.
The training is very comprehensive.
Often you are based within the clients home which leans to being a little more of a relaxed environment than a care home for instance.
As a Relief support worker I can generally pick and choose when and how long I work.
NEGATIVES : Low pay currently £ 7-50 ph 22% below the national average, and considering the responsibility with the job (people's lives in your hands etc) this is an insult. No enhancements for working night or weekend shifts and often long shifts of 12 hours or more.
Staff turnover is seems to be more than the norm in most services.
No time at all away from the work place during shifts, no lunch break for instance.
Holiday entitlement is the standard but often you are not able to take annual leave when you wish to.
I find Mencap as a company very impersonal in my experience, I'm sure to upper Management we are just a payroll number, I will add that where I work the Service Manager is always there should you need them.
The nature of the work is what it is in being a Support Worker, however there are better paid less challenging jobs in care so I would advise to pick and choose carefully.