Consultant (Former Employee) – Glasgow, Glasgow – 22 June 2018
Staff are not treated well. They have no managerial skills. It’s all about them and what they want. You do so much within your role and get paid less. Dreaded going into work every morning, the only best part was getting to go home. I would never recommend anyone to work there as a client, candidate or an employee.
Care assistant (Former Employee) – Leeds, West Yorkshire – 25 May 2018
Constantly at work from early morning till midnight. Constantly putting extra not even asking first. Constant pressure to do more days. If you have time off work being taken off for weeks. No contracts Do not care about service users Management not caring about their staff, rude Constantly calling while you in client house doing care.
Receptionist / Administrator (Former Employee) – North East – 21 May 2018
I would not rate the management very highly in the department I worked for. The hardest part of my job was actually getting the motivation to go into work on a daily basis and the most enjoyable part was leaving every night.
HCA (Former Employee) – West Midlands – 11 May 2018
YOu will allways have work, they are a 1st tier agency and so get most of the work before other agencies. They look after their staff.
You work when you want to. You get paid very quickly.
The hardest part of the job is the fact that somertimes (very rarely) their are quiet periods where you cannot get shifts and so this can be a problem why trying to cover bills/standing orders with no guaranteed income.
proffessional staff, Good hospitals, one day processing of payments
They can be a bit pedantic about protocol but I prefer professional service rather than a lazy one
Social Care Worker (Former Employee) – Cambridge, Cambridgeshire – 5 April 2018
I didn't stay here long as it was less about mental health than it was about drug users which I had limited scope and knowledge with. I explained my voluntary work and experience and personal life circumstances should put me in good stead to work for the newly up and running home.
Suport worker within the community (Former Employee) – Manchester, Greater Manchester – 1 February 2018
Could be out from 6:30am until 11:00 at night and your availability means absolutely nothing. Constantly being rang whilst trying to work and even on days off yet when you try to call them regarding a client or rota you are put on hold or cant get through at all. Management constantly make false promises and communication is extremely poor. I used to love my job but with this company I just felt rushed and frustrated not being able to assist people as much as i would like to. No travelling time between calls and calls often overlapped on rota, when you call to try and sort it out they say they have when they havent and then they will blame you for the mistakes they have made. Holidays are never accepted as they are always short staffed due to the way they treat people. Office staff are rude. There is so much I could say and I would challenge anybody from the company about the points I have made. The only reason I lasted was because of my clients.
Care Assistant (Former Employee) – Leeds And Bradford, Yorkshire – 27 November 2017
most enjoyable part of the job was meeting new people on a day to day basis and knowing that if its wasn't for me they wouldn't of achieved what they needing to be done such as everday tasks. the hardest part of the job was all the driving around leeds and Bradford area. management wasn't that good sometimes you couldn't get threw to the right people you needed too get the correct information about service users. a typical day at work was drive to the clients house do personal care , provide medication , provide food and fluids , clean the house and their washing and then move onto the next house and do it all over again.