In this, I became exceptional in taking the leadership role and have also trained new staff on
Cooking and Bar when required.
It has also allowed me to develop my communication skills
and teamwork ability.
It has also allowed me to take on challenges with responsibility such as refusing alcohol.
It has also improved my ability to become more adaptable to the various situations which
may present itself.
As I also relocated I had to adapt to a different environment this allowed me to use the skills from my previous occupation and adapt them to the
This also allowed me to improve my customer service as by being on Front of House I must
greet all the customers as they come into the premises.
Team Member within the Gambling industry with experience from 2015. Specialty areas include.
Bar, Book sales, Cooking, and Cash line.
In all of these roles, it was important to keep calm under stress and handle customer complaints in
a polite and effective manner.
It was also important to work effectively in teams and in this communication across departments.
To summarise the responsibilities of these roles which included; money handling, food handling
and food hygiene, serving alcohol and having full knowledge of the legal requirements of
gambling regulations and responsible consumption of alcohol.