If it weren't for the great team we had I'm not sure many colleagues would have stayed. We had a very small team, too small at times, when one person was going on holiday you had to cover shifts (as expected), however, if you were already working that day and no one would cover the evening you'd have to stay the whole day.... This is without a break. 12 hour shifts with no break is exhausting and for minimum wage, is not worth it. You'd also be expected to do a lot, stuff which as a trainee you shouldn't be doing because it's not something in your job description, this is just to keep the work force low to save on money, definitely spreading the work force too thinly, it got incredibly stressful.
When I went for the interview I was told we get a bonus every month when we meet our targets. Which sounded fantastic. Little did I know that targets are almost never met because they are so ridiculously unreachable. The amount of customers plateau but the targets just seemed to get higher and higher.
The regional managers that came in to check on us were hit or miss, lovely some days, bite your head off on others.
The training was good, managed to get it done before I left because of our fantastic pharmacists. The training was very informative and I believe will help me in future job prospects.
So yeah, the actual company morales for their staff really isn't great but luckily I had a great team to guide me through everything, if it weren't for them I would've left the job much earlier. It just isn't worth it.
Long hours, rubbish pay, understaffed, exhaustion