Thank you for your feedback. I would be keen to discuss your concerns detailed below at your earliest convenience as I suspect you may have left this review on the wrong company page (for example majority of our colleagues are supplied with company vehicles & fuel cards and are paid via a monthly salary).
Please contact me directly and we can discuss in more detail,
Recruitment Manager - McCurrach
Thank you for your review and your contribution during your time at McCurrach.
I am sorry to hear about your experience with McCurrach and I wanted to respond to the points raised above:
We work very closely with our colleagues to encourage feedback and our most recent annual engagement survey has told us we are doing a lot right, so when we receive feedback to the contrary we want to find out more to find out more. For example, in our recent survey in April 2017, 7 out of 10 colleagues said they would recommend McCurrach to their friends and family, and 3 out of 4 people said that they had a good work-life balance with us. In addition, we have introduced family-friendly working hours to many of our field roles this year, with flexible start and finish times to suit individual’s lifestyle.
If you would like to give us some additional feedback on your experience we would welcome the opportunity to find out more about the specifics of your comments to allow us to make improvements where possible. You can contact a member of the HR team via email: email@example.com to discuss in more detail.
Thank you again for taking the time to review the business,
Head of HR
Thank you for taking the time to provide a review and I am delighted that you enjoyed much of your time at McCurrach.
I was sorry to hear that you didn’t enjoy the switch to our foodservice division. As we represent a variety of different brands across our various divisions, sometimes there is a need for slight differences in our service approach from team to team, however we always strive to ensure that our core vision and values are shared across all our teams.
If you would like to give us some additional feedback on your experience on this division, we would welcome the opportunity to find out more to allow us to make improvements where possible. You can contact a member of the HR team via email on firstname.lastname@example.org to discuss in more detail.
Thank you again for taking the time to review the business and we will build your feedback into the broader range of feedback we complete on the business.
People & Capability Director
Thank you for your review and your contribution during your time at McCurrach. We are delighted that you shared good times at McCurrach and that you recognise the strong values and ethics of our business.
I wanted to respond personally in relation to a couple of the issues you raised:
We believe in the positive impact of a strong culture which promotes collaboration so we take bullying very seriously at McCurrach and have strong internal processes for managing any issues raised. We are keen to investigate the concerns you have raised so would be grateful if you could give us a call on 0141 248 7596 and ask to speak to either Adrian Hussey, or a member of our HR team about your experience.
At McCurrach we are proud of our ability to grow our own talent and over 75% of the management team is internally promoted. This is not a static picture however, and in the last year we have promoted over 55 people into new roles bringing fresh talent and ideas into our management team. We are always looking at the mix of our teams at every level and discussing how we can make those teams even stronger through training and coaching. Our colleagues tell us in our annual engagement survey that we are doing a lot right in this area, though we know there is always room for improvement so always welcome feedback.
Thank you again for taking the time to provide feedback and being part of the McCurrach journey.
People & Capability Director