McColl's Retail Group
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McColl's Retail Group Employee Reviews

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United Kingdom886 reviews
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2.0
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While the staff in store are all fantastic and hard-working, the message I receive from McColl's is "we don't trust you or value you at all". Minimum wage, absolutely minimum break they can legally give regardless of if you work a 6 hour shift or a twelve hour shift, you aren't allowed to sit, and you need a supervisor code to do most things on the till, which when the store is consistently understaffed means that customers get frustrated as they have to wait for a supervisor to perform something as simple as a refund. You're expected to take on extra responsibility by helping out in the post office with no extra reward. The company is focused only on making money and does not value or care for its staff at all.
Pros
Good team, small discount.
Cons
Undervalued and underpaid
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1.0
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I had a very poor experience in McColls Retail Group and I am actively looking to leave. The company truly does want its pound of flesh from you, whilst upper management promises to support and develop you when in reality, that never happens. Also, for reasons I cannot disclose, I have found out through a very serious process that I was involved with that it really is one rule for one, one another.another
Pros
Salary is somewhat competitive.
Cons
Where to start? Honestly too much to speak about just avoid.
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5.0
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It is an Excellent Company to work for ,I would recommend anyone work there.
I have got a fantastic boss ,I am proud to work there and be part of a team , the people that I work with are really nice and friendly I just wish that the shop was not closing down I am really going to miss it.
Pros
Staff Discount
Cons
Non
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1.0
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was okay but wouldn’t recommend
in the store i worked at everyone hated each other and the amount of gossiping and complaining about each other was ridiculous considering we were all adults

supervisors didn’t really give a s*** and to be honest neither did half the staff

customers can be rude as well
Pros
some people were nice
Cons
everything else
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5.0
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Brilliant place to work loved every second working here as a paper boy got on with the staff and the manager. And got really good feed back from the shop
Pros
Brilliant place to work
Cons
None
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1.0
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I worked in mccolls the manager/staff made me feel unwanted/ made my life, Staff all talk about each other behind their backs/ talk about customers I was told by the doc I was due a heart attack as skin was grey by time I got to the docs to be seen also if you are/take unwell they refuse to send u home I took unwell was told to continue my work and guess what I’m now disabled please avoid at all costs
Pros
Loved my job
Cons
Staff and manager
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3.0
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Best things about the job is serving customers whilst helping thier needs which makes me happy, I enjoy taking delivery orders in and handling I think I'm a master at the retail sector :) I enjoy alot more...
Pros
Nice company
Cons
No staff discounts
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5.0
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Being a paper distributor for Martin MCcolls was enjoyable.
I delivered 12 papers a day and overall earned £15.00. It is easy and I reccomend if you would like to earn your own money.
Pros
Easy and enjoyable. Good salary
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5.0
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I improved my face to face customer service. I learned about retail and merchandising. Handling delivery and shelfing. Talking to difficult customer and solving problems. I enjoy talking to regular customer.
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3.0
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No interview just expressed my interest and had informal discussion, completed forms inc health & safety, photo for work permit. I'm expected to work early mornings 5 days per week for £10, no salary increase for many years. If covering weekend it's only £5 extra. Work Bank Holidays etc and unsure of my annual leave, if bank holiday hours are included, if taken enough this year
Pros
job and finish
Cons
Can add more to my round which takes longer but not reflected in my pay
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4.0
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good management, good pay would work for again, friendly environment and stress free work place excellent colleagues and always a chance for overtime. would recommend
Pros
good money
Cons
early mornings
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3.0
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Enjoy working there . Sometimes it is hectic at peak times . Like meeting customers and helping them with their shopping experience . Enjoy working as a team. Everyday is different no day is the same.
Pros
Local to me
Cons
Shifts were never the same
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2.0
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Co-workers can be fine. The job itself is repetitive, without the customers it would be a dead boring job. Management only care when they want you to work. There's better paid jobs for the same work at better, more renowned companies.
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4.0
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I enjoyed my time working for the company, I had to leave as I needed full time work in the end otherwise I would still work there, and it was convenient where I lived
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5.0
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They are a good company to work for they always look after there staff and customers
There is so many opportunities to progress and even get further qualifications as I have already done level 3 business management apprentice and now doing level 4 and this is all through the company.
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1.0
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Incompetent company with no professional training or policies put in place. They waste so much money by charging extortionate prices for general stuff in poorer areas. They compensate for the loss of money by selling stores. Staff are treated as expendable and are unappreciated when left to cover managers without formal training or support.
Pros
None
Cons
No training, no support, unappreciated staff, no cover available for shifts
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5.0
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That typical day learned new thing,management work place are good the most enjoyable part of the job , people were nice and friendly more English culture
Pros
my own lunch
Cons
8 hours
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1.0
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not enough pay it was not good enough for me i expected better it was not enjoyable it was so boring but it was a very easy job that i had been doing at the time
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2.0
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I am still at mccolls we are going to close down should of been 24th July but we don't know when yet they are not keeping us informed when we ask they say it could be a week a month or a year so lm looking for a new job now
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1.0
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shops never run good management are always sticking together and if they don't want you there there get you out by bullying you staff are not valued managers say dont like it there's the door worst company and very over priced and staff left on there own if no one turns up for there shift so you are just left doing 8 hour on your own disgusting
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1.0
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Upper management has a culture of bullying. They believe threats and intimidation gets results. As a store manager you will work long hours for no extra pay, as salaried. No proper breaks. Always short staff as no one wants to work for them.
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Overall rating
3.0
Based on 904 reviews
5
154
4
221
3
207
2
101
1
221
Ratings by category
3.0
Work/Life Balance
2.5
Salary/Benefits
2.8
Job Security/Advancement
2.8
Management
2.8
Culture