Waiting staff (Current Employee) – Livingston, West Lothian – 3 April 2018
A typical day at work includes going in catching up with another staff member on what you need to do and getting on with that then doing anything else that needs to be done on top of that. I learned good customer service skills from this job and am able to help with any customer needs. Management is good however there is not a lot of hours for part time staff as full time staff need to get a specific amount of hours meaning part time staff do not get a decent amount.
Bar Supervisor / Team Leader (Current Employee) – Faversham – 8 April 2018
i had no problem working with my colleagues i enjoyed going in to have a nice time and work hard but then it all came down to just pure work not allowed to have shifts swapped for any emergency or appointments that you may need to go to the rotas time on coming out were out of the question i have had to revolve life around my job which was fine at the start but now its taking over on a regular basis no matter what its always the job first over my health and/or personal life and management does not blink an eye at the bullying that goes on in the place regardless of the amount of times i have mentioned it or taken it higher.
Line Chef (Former Employee) – Darlington – 16 March 2018
I learned a lot in this job. I went from cleaner to Line Chef in a short space of time, learning all along. The hours were quite long but the people I worked with were very friendly and fun to work with, which made the job enjoyable.
Supervisor (Former Employee) – West Midlands – 4 February 2018
Food often dropped on floor and served regardless. Forced to work more than contracted hours without permission. Cost cutting constantly often means poor service. Inadequate training. All in all a joke of a company. Steer well clear.
Enjoyed my time at this company and the work load was achievable and very interesting. I enjoyed helping people to make better choices and the right decisions so financially they could afford to pay their fines.
Great staff, little organisation or consideration.
Server/Waitress (Current Employee) – Leicester – 16 January 2018
Loved working with the people I did. Everybody was friendly and understanding. I would have loved to continue working with Marstons but could no longer sustain myself on such low hours on minimum wage. 4.05 an hour and only 5 hours a week just wasnt enough. The hours i did manage to get were terribly understaffed and service suffered for it. Customers were frustrated with having to wait so long but we couldnt go any faster. By the end of a shift, I was frustrated, exhausted, and fed up.
30% of bill when on shift. 20% off shift. Easy to get time off. Friendly staff
Waitress/Bar Staff (Former Employee) – Staffordshire – 14 September 2017
Not too bad to work for with good benefits and treated well just very full on. Already working 10 hour shifts 5 days a week to then be asked to work additional 4 hours most days was a lot. Being as I was on part time hours
It can be hard work and a busy and stressful environment to work in but it could be a new and good experience if your not used to working with people , as it can help boost your confidence and improve your people skills.
Line chef (Former Employee) – Telford, Shropshire – 3 August 2017
Manager was abusive to all staff, wouldn't allow me time off to adjust to new medication which led to me being sick in the yard bins and having to go home anyway. Yelled at me in front of all of my coworkers, making me cry and leave my job immediately. No job progression even after being there for a year. Also had to pay full price for food on your break.
Bar Staff (Former Employee) – Coventry, West Midlands – 28 July 2017
I learned how to deal with difficult situations which improved my problem solving skills. Management was very understanding and enjoyable. The hardest part about the job was when the pub was incredibly busy and having to deal disputes between customers. It was also difficult having to work until 3am sometimes 3:30am. The most enjoyable part of the job was serving the regulars and creating friendships. This made the atmosphere fun and enjoyable to work.