To start, this applies to all stores. The holidays are bad and you have to book your holiday for the next calendar year nearly 1 and a half years before! You also have to wait til midnight to book the holiday on the date it is released or you WON'T get holiday.
The management is poor and act superior to you. If you are an older employee you are respected, however poor young teenagers get treated like dirt and forced to be silent even if they speak.
They want you to be flexible but they are never flexible for you.
And the biggest advantage, if you leave, you MUST work a full month before you leave otherwise they claim the money from the hours you have worked because you didn't work the full month. All of this, you are NOT told about! Lot's of people I know have been overpaid when they've left and the managers/company never educate you on this. I was advised to work two weeks before I left so I didn't owe any money, which I now have found out is a lie.
I also was overpaid in May and they have only just decided to tell me when I left that I owed them money for that too.
Also, I have took no holiday. They do not owe me it apparently because I hadn't left in April.
Overall, they will not help you out and they have a pay system that means they can work out how to claim your own money.
Payroll system, holiday