Sales Assistant (Current Employee) – Kent – 23 March 2018
Marks and Spencer is a nice company to work for. The management team are always helpful to the staffs. The company's policy and structure makes staffs to be effective and efficient in carrying out their daily Task. There is always room for improvement and career progression is open to everyone that is interested. The pay is also good compared to other retail stores in UK. One limiting factor is that there is always staff shortage making difficult for staffs to function fully. In general, I will say that it is a wonderful place to work.
Career Progression is very easy and open to everyone
I worked in Menswear over Christmas 2016. This included working the tills as well as putting out stock and working the shop floor. This was useful in teaching me the importance of using my time well to the best of my ability.
Sales Assistant (Former Employee) – Bank, London – 13 March 2018
I worked in the big M&S in Bank, it was all ways busy. All the staff where friendly and helpful, and it was very easy for me to settle in. There was a lot of movement and I would often need to cover different departments.
Sales Assistant (Former Employee) – Chichester, West Sussex – 6 March 2018
I worked for Marks and Spencers for over 2 years, I have worked in every single department and can safely say they are all as bad as each other. The only good thing i can say about them as employers is the pay is half decent, but they stretch you so thinly that you feel like you're doing 4 peoples jobs at once so the pay seems deserved. Everyday the managers would walk through the store, ignoring all staff which is just demeaning and rude, carrying their starbucks and a bag of donuts which they would eat in their office having locked themselves in there away from customers and other staff. I have worked at two different stores which both ended up being very similar, any type of senior team member eg section coordinator, seemed to do very little work and to be hiding in the back offices for 99% of the day, coming out to tell us we werent working hard enough. I have a very good work ethic and have had no issues from any previous, or my current, employer. I worked with women who had been there 40+ years, one lady had only had one birthday off in the last 5 years. She was promised the time off then told by someone else she couldnt have it, then told she could. This lack of respect and organisation is very stressful for staff. To summarise, there is a blatant hierarchy which is both demotivating and demeaning.
free bread and single piece of fruit, 20% staff discount on clothes, makeup and own brand food.
I really enjoyed my time with Marks and Spencer and learnt so much about customer service and how to deliver a quality service. The staff were very helpful and I would love to work for Marks and Spencer again.
Typical day would be pulling forward and stocking food products in the Food Hall, or tidying up the women's wear department and later being assigned to the women's fitting rooms, helping customers with the clothes they want to try on and sorting out clothes and other items to be put back into the women's wear department. This is 95% of what I do at work. Coworkers I have worked with are all friendly and approachable. The most enjoyable part of working there is interacting with customers, the ones that want to talk to you or are happy to chat are kind.
Working in Marks & Spencer was my first entry into the retail market and was a good experience. I was put in the food department which was the busiest in the store and constantly had things that needed to be done on the shop floor. The team was fun to work with as they were of similar age and interests. This is where i first learned how to communicate with people from different walks of life and was able to communicate with them confidently. The hardest part of the job was maintaining the stock when we were short staffed and were spread throughout the store.
Sales assistant (Former Employee) – Slough – 19 February 2018
I have been working at Marks and Spencer (Slough, Bath Road) at this workplace I have managed to demonstrate a large variety of skills and aspects such as, working part of a team, ability to handle pressure and remain calm, team leading skill and remaining very organized. Concluding my time here I think that I illustrated some key factors that developed the working ethics, this is since I can work well within a team, or work well alone and use my own initiative and finally a good level of communication with colleagues and clients.
Sales Assistant (Former Employee) – Charlton, Greater London – 17 February 2018
Working at Marks & Spencer's was a very productive job that i had. This is because working in Marks & Spencers made me open up more to customers and help fulfil their needs as customers are very needy and want their standards fulfilled
Sales Assistant (Part-time) (Former Employee) – London, Greater London – 15 February 2018
Loved working at M&S. Because I'm quite easy going I don't pay attention to rude customers or staff however a lot of my colleagues disliked the way they were treated by customers. Management could be better but overall a good place to work out and you get enough salary to be able to ignore the customers.
I done my work experience at Marks and Spencer’s and it’s amazing there all the workers are supportive and helpful I didn’t want to leave when the work experience was over as I enjoyed it so much . I want to do my work in the future and start in part time the hopefully go into full time.