I thoroughly enjoyed my job in the Marks and Spencer Café. The team are brilliant, welcoming and accepting of everyone. The management team was mostly fantastic but there were a few struggles from some colleagues. The hardest part of the job was dealing some very difficult customers, they often had very high expectations which were hard to meet. There was a lot of fun to be had, however, with making coffee and just generally having a laugh with colleagues and customers.
Employee benefits, i.e. 20% discount
Fast-paced, at times stressful