Sales Assistant (Former Employee) – Charlton, Greater London – 17 February 2018
Working at Marks & Spencer's was a very productive job that i had. This is because working in Marks & Spencers made me open up more to customers and help fulfil their needs as customers are very needy and want their standards fulfilled
customer assistant (Former Employee) – reading – 16 February 2018
fun workplace, people are nice and friendly, however, if you wanted any time off it was hard, but if they wanted you to work extra its no problem. That's the only issue. Working at m&s is a treat otherwise.
Sales Assistant (Part-time) (Former Employee) – London, Greater London – 15 February 2018
Loved working at M&S. Because I'm quite easy going I don't pay attention to rude customers or staff however a lot of my colleagues disliked the way they were treated by customers. Management could be better but overall a good place to work out and you get enough salary to be able to ignore the customers.
I done my work experience at Marks and Spencer’s and it’s amazing there all the workers are supportive and helpful I didn’t want to leave when the work experience was over as I enjoyed it so much . I want to do my work in the future and start in part time the hopefully go into full time.
A typical day at work would be maintaining standards and serving customers when or if they needed any assistance, i learned how to communicate better with staff and customers and thoroughly enjoyed my time there.
Meeting new people, customer service skills, good salary.
Baker (Former Employee) – Peterborough – 14 February 2018
over worked seriously underpaid and unsupported by management, not enough staff to do the job and although there were plenty of promises made to get this sorted any new staff that came in were always put to work in the café rather than the bakery leaving the whole department to be run by 2 people 7 days a week
Operations/ Backstage (Current Employee) – Deal – 12 February 2018
Everyone is expected and carry out all tasks correctly with help from all colleagues which includes the managers. The day starts at 06:30hrs where the morning stock is delivered in where team members segregate the foods onto the correct aisle for other teams to stock up. I learnt to work as part of a team switching roles and helping in different areas each day so I will be able to carry out any separate tasks in the future. Management will make sure everything is running smoothly and will lend a hand to different tasks at hand to support the various teams throughout the store. The culture of the Deal store is focused around support of each other and making best use of team members skills set.
The hardest part of the day is the morning rush, ensuring that the shop floor is at the highest standard for when the store opens. Even when deliveries arrive late, we are able to work together to ensure the usual high standard for our customers.
Around 15:00hrs once the lunch time rush has calmed, we have time to evaluate the day and set new goals for the coming days, staying focused on future tasks and targets.
Customer Assistant (Former Employee) – Plymouth – 12 February 2018
Working at Marks and Spencer was an overall positive experience and I came away from it feeling I had learnt a lot more about working in a retail environment. I was temporary staff, however I was hoping to be kept on. Whilst working there, there was a lot of talk about whether or not temporary staff would be kept on. Some people would tell me that they usually keep most temporary staff on and other people told me that they would not be keeping any temporary staff on. This confused the situation slightly so I was not sure how secure my position was. In the end I was not kept on, whilst I know other people who were. My position in the store didn't give me much opportunity to be recognised for my efforts. Despite the fact that I never took a day off sick and I always volunteered for overtime hours, I was just outside the store so management often did not know me or recognise me. Despite that, I don't regret working for Marks and Spencer. I simply think that I was put in an unfortunate role. On the days that I was working inside the store, I enjoyed it very much. I never felt too pressured or rushed and management were often very helpful and would guide you on how to do something if you were not sure. Please note that you will also not get equal pay to other colleagues until you have been working there for 6 months.
Customer Assistant (Former Employee) – Hounslow, Greater London – 11 February 2018
The team was great and the immediate managers were good too. Working in a busy store gave me a good experience. Sticking to deadlines and working well with people from different backgrounds were memorable.
Warehouse Operative (Former Employee) – Malvern – 9 February 2018
A typical day was stock room based retrieving items the shop floor needed and sending them down but also, dealing with deliveries of stock and help keeping the store tidy and running smoothly. Managers are very friendly and are very approachable if you ever had a question or any issues which made work life easier. My co-workers were always friendly and easy to get along with which made it enjoyable to go into work but also understood the importance of the tasks at hand. I enjoyed the atmosphere and the work that was Involved in the warehouse, the hardest part of the jobs to finish a delivery when it would arrive late and leave us only a bit of time to do the work.