Cut out favoutism get management to do more of the jobs that section Co-ordinator have to do have more evening staff as it is there are too many managers just not enough good customer service members-too many chiefs not enough Indian's look at some other great retail stores for example
I would make mark & spancer a better place, specially in customer service, make other employees feel at home
I would listen carefully to all queries from clients and employees
Treat everybody like you would like to treated. Everybody is a individual we all need different support. Managers must realise this before becoming a manager.no bullying in the workplace .
Answered - Customer Service Assistant (Former Employee) - Coventry arena park
More shoppers friendly! Encouraging more teens and young adults to shop more, instead of thinking of Marks & Spencer as a more mature woman person store.
To make it a better work place, i would make sure its more diverse. whilst working there, there were alot of people who were of a much older generation which almost saw the workforce divide into groups.
Answered - Christmas Temp (Former Employee) - London