I worked as a retention advisor in belfast
Firstly we were told the job was BT sport - first lie
We were told that it would be 1 sunday in 4 - second lie.
We were told 1 Saturday in 3 - biggest lie, we worked 3/4 Saturday's per month.
Any public holidays ie Boxing Day and New Year's Day, they scheduled us in without any say in the matter
They continuously broke the law - DSE regulations were in place but never adhered to.
I was being bullied by a manager and brought this to manpower attention on a few occasions to be told I was "making things up"
They also advertise for sky jobs but BT don't allow this and know nothing about it, we were basically bribed to not mention this to anyone.
I have been seeking legal advice on the bullying front and will be taking it further
long hours, false advertisement, bullying, no help, support.