Very fast paced, but enjoyable and challenging
The job was very fast paced as there was no let up and the 900 + employees had to be paid every Friday and all the reports submitted by midday, in order for the payroll to be opened up for the forthcoming week.
Everyone in the team worked together to have the employees paid, it was challenging, as sometimes their information was not updated in the system, so we had to chase HR, Admin Team and the consultants for the relevant information.
I learned so much about umbrella companies, CIS, Limited Companies, administrating deductions, dealing with HMRC.
On a typical day Monday, we were assigned our rota for the week and this was to be done in conjunction with processing the employees hours and if a colleague was off we shared their workload. No calls were taken for wage queries until Wednesday, as the Payroll team was so busy, which I enjoyed. We had to deal with all the payroll queries that came in the week before, e.g updating our system with new wage increases, job titles, email addresses etc. Our Team Leader was very communicative on changes that we needed to know, when we had our Monday meetings. She wanted to know if we had any problems and if we needed any help in certain areas.