Majestic Wine Warehouses Ltd. Employee Reviews

Found 38 reviews matching the search See all 39 reviews
Sort by: Helpfulness | Rating | Date
5.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Great company and great people
Problem Solver, Customer Happiness Team (Former Employee) –  Watford23 January 2019
I really enjoyed working as a problem solver at majestic wines. You get autonomy and respect. Not once did I feel micro managed but whenever I needed support with a problem it was availble.
Pros
Free food all day. Free parking. Free wine from quality control room
Cons
Christmas extremely busy. Rare rude customers
Was this review helpful?YesNoReport
5.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Excellent company to work for.
DRIVER/SALES ASSISTANT (Current Employee) –  UK20 January 2019
Although now reasonably large, Majestic feels like a small company to work for (in a good way).
I feel valued even though in an entry level role and the working environment is generally pleasant.
Pros
Tasting delicious wine, expanding knowledge of same.
Cons
Slightly unsociable hours.
Was this review helpful?YesNoReport
5.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
customer happiness team
Customer happiness team member (Current Employee) –  watford support centre8 January 2019
dealing with all queries over the phone, from orders, delivery issues, wine advice, great company, very relaxed and friendly, good work life balance, generally really great place to work
Was this review helpful?YesNoReport
5.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Evolving but no progression available
Warehouse Manager (Current Employee) –  London, Greater London28 December 2018
I enjoy working for Majestic
They are a trusted company renowned for service and value for money
I approve of them trying to become an innovative growth company but I feel stagnant in the retail division currently
Pros
Uncapped bonuses, discount on wine
Cons
Long hours, lone working, poor CPD
Was this review helpful?YesNoReport
4.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Good Wages for Retail
Retail Assistant (Current Employee) –  Hampshire19 June 2018
I enjoy the work mainly.
Learning, selling and speaking about wine wine have been a great start, interesting and passion.
They do change and try to keep up to date.
However there has been some changes lately such as staff reductions and loss of perks that have created some negative feelings in certain areas.
I hope these improve and so can work/ life balance and security can be back up there.
Advancement can be good, but sometimes got to be in the right place at the right time.
Pros
National Living Wage Employer, Staff Discount, Career Prospects
Cons
Normally work more than salaried hours, work load increased with less staff, Perks taken away if under performing
Was this review helpful?Yes 3No 1Report
4.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Great team Morale
Retail / Sales / Assistant (Former Employee) –  Wolverhampton, West Midlands12 June 2018
Very enjoyable, great team, respectful of staff and customers.Management very understanding and approachable.
Overall would recommend anyone to work for this company.
Was this review helpful?Yes 1No 1Report
5.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Efficient and customer focussed
Store Assistant Manager (Former Employee) –  Chester30 April 2018
Majestic wine is the U.K's largest wine & spirits specialist which has 270 store warehouses. Its culture is to provide the best wine advice possible and deliver outstanding customer service.
Its selling point over supermarkets or bottle shops is the hospitality and personalized service every customer will face either on the website, on the phone or in-store. It is also unique in the fact that every store has a tasting counter inside where clients can try wine and be advised accordingly on their selections, before making purchases.
As an employee you are entirely immersed into the world of wine whether its from the intranet or ongoing training to achieve your WSET level 3 qualification in wine & spirits. This also qualifies you as a certified sommelier. Your focus other than customer service is hard work merchandising the store from pallet breakdown to bottle presentation. Sales, marketing and public speaking at in store/external wine tasting events are also parts of the position.
Pros
Wine qualification, good team culture, bonus', incentive trips
Cons
long hours, low staffing levels
Was this review helpful?Yes 2No 1Report
5.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Entrepreneurial spirit? Wine not indeed!
Partnership Manager (Current Employee) –  Watford, Hertfordshire9 February 2018
Majestic Wine is constantly evolving and I love being a part of the dynamic and enthusiastic team that takes on the learnings from projects, feedback from our stores and our customers, and brings those changes to life.

No one day is ever the same which keeps the job interesting and also challenging in the best possible way. My team are motivated to do the right thing by their colleagues and our customers and are a hugely enthusiastic bunch.

Management are open to all ideas from all levels of the business which is really refreshing and means the culture is very much collaborative rather than top down. The introduction of the Meritocracy in stores has completely changed the relationship between head office and stores and has allowed a greater degree of autonomy to our amazing managers to run the stores as if they are their own business.

Majestic is a brilliant place to work and the wine is delicious too!
Pros
Free lunches, wine discount, great holiday, shares, healthcare package
Was this review helpful?Yes 2No 1Report
5.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
My time at Majestic
HR Professional (Current Employee) –  Watford, Hertfordshire5 February 2018
I have recently joined Majestic Wine. One of the key things I have experienced here is the entrepreneurial culture that this business encapsulates. You are given clear guidance in terms of what is expected of you and you then have the autonomy to achieve those goals within your role.

Similarly, the culture of team work is at the heart of everything at Majestic. It is very much an all hands on deck approach and your colleagues are always their to offer support and guidance.

The hardest part of the job is that it is a busy environment but there in lies the challenge and the fun of it.

The training that is on offer is also exceptional, as Majestic offer free WSET level 1&2 training
Pros
Excellent training, fun culture and good discounts on wine ;)
Cons
Majestic know how to keep you busy!
Was this review helpful?Yes 1NoReport
2.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Poor staff engagement, not equal opportunities
Administrator (Former Employee) –  Watford, Hertfordshire3 February 2018
Majestic try and promote how they care about staff, give free lunch, social committee etc, but in reality each department manager has complete control over how their team are treated. They’ve no concern about personal development for everyone, only the select few who are chummy chummy with senior management, so definitely not equal opportunities for all. You’re not recognised for personal effort and achievements. All a bit of a sham really. Shame because most people go there wanting to succeed and the CEO has great values and vision but it’s not rolled down through to all men ever of staff, it’s not fair ‘for all’. Managers take time off, and then expect you to cover more hours. Then threaten your contract when you can’t. When you do make the effort to cover, you don’t get paid for that time you have to take it as leave, which is difficult to take. One rule for one another for someone else. Overall a very disappointing, boring experience.
Pros
Free lunch, wine discount
Cons
Low salary, zero opportunities to progress regardless of ability.
Was this review helpful?Yes 4No 1Report
2.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
busy workplace
picking and packing (Former Employee) –  London3 January 2018
You need to have more ambitions Too not to work there because
is not a dream job which You would like or wanted to do for a long time. Busy workplace you need to be active there is lots of walking up and down and there is only one break during the day.
Cons
long hours
Was this review helpful?Yes 1No 1Report
4.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Productive and fun workplace
Forklift Driver (Current Employee) –  Hemel Hempstead, Hertfordshire4 October 2017
Overall review of Majestic wine would be that it's a brilliant workplace to be apart of whether you wanna just keep your head down or escalate up the ranks. Majestic wine is definitely one of the best company's to be with.
Pros
Free lunches, tea &a coffee.
Cons
On your feet all day.
Was this review helpful?YesNoReport
3.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Wasn't for me
Assistant Manager I (Current Employee) –  Barnstaple12 September 2017
Increased workloads and detrimental KPI's under lone working.
If in a busy store where there is more than one member of staff then job is more manageable and enjoyable, particularly the learning and tasting of wine and getting the customer satisfaction.
Pros
Free friday lunch
Cons
Long hours, lone working
Was this review helpful?Yes 2NoReport
4.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Perfect Intro to Wine World
Trainee Manager (Current Employee) –  London28 August 2017
Majestic is a good company to work for. They offer you chances to advance, pay for WSET training, and the constant exposure to new wines (every shop has an open tasting counter), is a perfect environment for someone who's looking to get into the wine industry. The pay is ok and the culture within the company is decent. The one big drawback, is the sheer amount of work hours you put in. Beware. Lovely though this company is, a 9 to 5, this ain't.
Was this review helpful?Yes 7No 2Report
3.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Customer focused, learn about wine. Long, long hours.
Trainee Manager (Former Employee) –  St Albans, Hertfordshire17 August 2017
If you enjoy retail and wine then this is a good opportunity. You study towards a professional qualification in wines and spirits, but don't get much assistance or teaching - study in your own time. The day to day work culture very much depends on your team. The hours are long, the pay isn't good enough considering the work load. Christmas is a nightmare. You do get a decent amount of holiday though, 29 days. The company as a whole is a good company to work for with okay benefits for retail workers: pension scheme, staff discount, free lunch on Fridays, cycle to work scheme, good opportunities for promotion (if flexible with location). Good transferable skills to be learnt here, and a very customer focused and sales position.
Was this review helpful?Yes 3No 1Report
1.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Horrible place to work
Sales Assistant (Former Employee) –  North West2 August 2017
Horrible place to work. Staff are all two faced. Expected to taste wine then drive home in your car.
Pay is good but you defiantly work for every penny.
Very physical work, expected to drive miles, no finish time,
Stay away.. Looks great on the job ad but it's nothing like this when the recruit you.
Pros
Good pay
Cons
Two faced staff
Was this review helpful?Yes 58No 12Report
3.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Hard working fun work place
Senior Assistant Manager (Current Employee) –  London, Greater London25 July 2017
If you like wine and are young then Majestic Wine is a great place to start. You learn about the industry, wine and good business practice. The hours are long, especially in peak trading times and you should be relatively physically fit to do the job. It is generally a fun environment, but has it's moments like any job.
Pros
Staff discount
Cons
long hours, weekend/evening work, poor pay/bonus (low profit margin business)
Was this review helpful?YesNoReport
3.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Great at first
Store Manager (Former Employee) –  Edinburgh7 July 2017
Really enjoyed my time at Majestic but after reaching Store Manager level there is little opportunity for advancement. The hours are long and the job is physically demanding which takes it's toll after while. Nothing but good things to say about the role, learned a huge amount about wine and retail management.
Was this review helpful?Yes 4NoReport
4.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Good staff, nice working environment.
Delivery Driver (Former Employee) –  Shrewsbury, Shropshire15 June 2017
Satisfying and enjoyable place to work. Good, helpful colleagues and a relaxed working environment. A job where the customer is always happy to see you pull up on the drive!
Pros
Staff discount
Cons
Traffic
Was this review helpful?Yes 3NoReport
3.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
fun workplace to learn
Assistant Manager (Former Employee) –  london20 May 2017
As Assistant Manager in a busy retail outlet, I was involved in all aspects of running a small business, including creating and delivering business plans, budget control, stock management, people management and customer service. Majestic Wine‘s point of difference is excellent customer service from friendly expert staff, therefore I had to invest a significant period of time in developing my knowledge of wine and training other staff. I was also responsible for conducting tutored wine tastings for customers developing presentation skills.
Was this review helpful?YesNoReport
Claimed Profile

Want to know more about working here?

Ask a question about working or interviewing at Majestic Wine Warehouses Ltd.. Our community is ready to answer.

Ask a Question

Overall rating

3.6
Based on 39 reviews
511
48
314
25
11

Ratings by category

2.8Work/Life Balance
3.3Salary/Benefits
3.4Job Security/Advancement
3.5Management
3.5Culture

Majestic Wine Warehouses Ltd. Reviews by Location