A good place to work but definitely not for the faint hearted. You deal with a huge variety of the public and the job is both challenging and rewarding. A typical day is 8.30 to 5.00pm however they do offer flexiable working and 9 day fortnights as well as home working to fit in with families. The offices are open plan although not the most comfortable to work in due to air conditioning issues. The employer promotes looking after the employee both physically and mentally and provides new sessions each year to help.
My section works very well as a team and can pull together well in busy times however there are a couple of people who are not the most friendliest which can make the working environment hard at times.
The hardest part of my job is sometimes following a regulation that seems almost unfair and not being able to do much about it. The most enjoyable part of my job is helping a customer in their time of need and watching as they come out the other side and no longer need our assistance.
break out area, pension, flexi time, perks reduced gym membership, beneden health care, unison
The advantages of MBC are the good salary, training & prospects as if you are made redundant they can place you somewhere else. the hours are usually flexible (although mine weren't) & they have a good pension.