MacIntyre Charity
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  • What is the work environment and culture like?
  • How are the working hours?
  • What are some tips for doing well in the interview?

26 questions

People have different priorities of course about what makes a good day. The feedback we get consistently is around working with people we support. A recent typical comment was: "Watching them grow and blossom and knowing you’ve played a part in that progress. Being able to spend quality time and really engage with people we support in a relaxed way, not just ticking off a list of tasks."

Answered by MacIntyre Charity3 July 2019

Hi, our interview process varies slightly depending on the service and the role.
For operational roles (Support Workers, Teaching Assistants etc) we ask candidates to complete a brief personality questionnaire before the interview, which most candidates find really interesting. This gives us an idea of your work-based preferred ways of working, and you get to see the result.

In most cases, we will involve the people we support in the recruitment process, often by way of a "meet and greet" at the service. That is an informal opportunity for you to begin to get to know the people you would be supporting on a day-to-day basis, and helps candidates understand what the work would be like in practical terms.

There is also a more formal interview, where you will meet two people from MacIntyre, usually the Frontline Manager of the service and a Senior Support Worker. (This depends on the type of vacancy of course.) At the interview you'll be asked some questions about your experience, and your preferred ways of working as identified by your answers to the questionnaire you completed before interview. You'll be told about the service and what a typical day will be like. We try hard to think of everything a candidate might need to know, including the physical challenges of the job referred to by the person who kindly commented on your question. (Clearly we weren't specific enough in his/her case, unfortunately.)

Although interviews have to be formal enough to satisfy regulatory requirements, we do try to make the interview a two-way conversation, and we always encourage candidates to ask questions.

Hope that helps.

Answered by MacIntyre Charity31 July 2018

We have a wide variety of roles, so it's difficult to cover everything. We try to be as flexible as possible, with options including Relief contracts (hourly paid) to various part-time hours including some term-time roles, and full-time.
For most people we support, we provide 24 x 7 support, so in those cases, even people doing part-time roles will need to take their place on a shift rota which often includes days, evenings and sleep-ins. Sometimes nights as well, although we engage dedicated waking night staff as much as possible.

We do have some days-only roles in our learning centres, but these are few and far between.

It's worth mentioning that in our term-time roles, there is usually an additional requirement to work (paid) training hours during academic holidays.

In all cases, rotas are set as far in advance as possible.

Anyone querying a specific role is very welcome to call our recruitment team on 01908 357016.

Answered by MacIntyre Charity3 July 2019

We recently asked our staff what they most enjoyed about working at MacIntyre and many of the answers touched on issues around environment and culture. So we can answer your question with some direct quotes from our staff. Here are some of the things people said:

“What I enjoy most about working for Macintyre is that no two days are the same. We get to share new and fun experiences with the people we support and end the day knowing that we have helped them to make the most of their day. I also like all the opportunities staff have to gain new skills and knowledge and then use them to make even more of a difference to the people we support.” Liz

“I love working for MacIntyre because I am so inspired by others and feel extremely proud of what is achieved by the people we support and staff. MacIntyre is innovative and continually reinvents itself whilst maintaining its authenticity. It continues to grow and flourish with new ideas and encourages us all to dream big. It is certainly a ‘can do’ organisation and has so much to offer others. MacIntyre really listens and learns as well as working in partnership with others. It feels like we are all part of something great!” Andrea

“The more you put in the more you get out. My days are filled with joy, sense of achievement, very proud of the people I support, feeling part of a team, valued.” Lyn

Answered by MacIntyre Charity16 May 2019

As others have confirmed, we pay monthly, on the 25th of the month.

Answered by MacIntyre Charity3 July 2019

We are very confident about the future of MacIntyre. 2018 was an excellent year for us, with MacIntyre teams and employees winning several major awards, including two winners in The National Learning Disability & Autism Awards 2018. We maintained our Investors in People Gold accreditation, and play an active role in the sector through our membership of several relevant organisations.

We were awarded “Outstanding” by the CQC both in our Leicester Lifelong Learning service, and across all of our extensive Warrington services. Out of 44 services recently inspected by CQC, Ofsted or the Care Inspectorate Wales, the vast majority were awarded “Good”.

In a very difficult economic climate for the sector, we continue to flourish and grow across all our divisions, notably securing a large contract in late 2018 which is allowing us to expand into the Birmingham and Solihull area for the first time this year. We will be supporting adults out of long-term institutional care in this area, as part of the Transforming Care Agenda.

Due to close control of our assets and expenditure we are financially viable, and our latest set of accounts will be published on our website next week.

You can find out more about these topics on our website:


Memberships and accreditations:


Meanwhile, if you’re interested in working with us, check out our current vacancies at

Answered by MacIntyre Charity10 January 2019

Hi, there are a number of options available, including full-time (usually 38 hours a week), part-time and Relief/Bank work plus term-time, so the answer depends on the job.

If you are working in one of our business support functions, either at our central office in Milton Keynes or one of our regional offices around the country, you will usually work day times, Monday to Friday.

If you are providing direct support to people in our services, you will usually be part of a rota which will cover days and evenings, including some weekends. Some of our support workers also take their turn on night shift as part of the rota, in other services, we have dedicated night shift staff. In most of our educational roles, teachers and teaching assistants work Monday to Friday during term-time (although there are some training requirements during school holidays).

So it really all depends on the job you're doing. You should find individual details on our adverts. Hope this helps.

Answered by MacIntyre Charity25 September 2018

Thanks for your question, we top up sleep-ins rates to meet the national minimum wage.

Answered by MacIntyre Charity16 May 2019

Hi and thanks for your question. On average, it takes 25 days from the date of offer to someone joining. It does vary of course, depending on factors such as people's notice period and how easy it is to get references etc, but that's the current average.

Obviously social care is a heavily regulated sector, and MacIntyre requires the following pre-employment checks:

- A full employment history and an understanding of any gaps in employment.

- At least two references (it can be more, for example we will need references for any previous care jobs or work with children depending on the service).

- An enhanced DBS check, which MacIntyre pays for.

- A health check, which again we pay for.

- Additionally, for any candidates who have lived overseas for six months or more during the previous five years, we normally require an overseas police check.

Answered by MacIntyre Charity20 March 2017

Thanks for your question. I hope that some of our colleagues will answer, but what people usually pick out are our extensive training, great teamwork and camaraderie, and above all working with the people we support. If you take a look at the video on our Indeed home page, that will give you some clues.

Answered by MacIntyre Charity20 March 2017
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