Questions and Answers about MacIntyre Charity

Here's what people have said about working and interviewing at MacIntyre Charity.

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  • What is the work environment and culture like?
  • How are the working hours?
  • What are some tips for doing well in the interview?

20 questions

Hi, our interview process varies slightly depending on the service and the role.
For operational roles (Support Workers, Teaching Assistants etc) we ask candidates to complete a brief personality questionnaire before the interview, which most candidates find really interesting. This gives us an idea of your work-based preferred ways of working, and you get to see the result.
In most cases, we will involve the people we support in the recruitment process, often by way of a "meet and greet" at the service. That is an informal opportunity for you to begin to get to know the people you would be supporting on a day-to-day basis, and helps candidates understand what the work would be like in practical terms.
There is also a more formal interview, where you will meet two people from MacIntyre, usually the Frontline Manager of the service and a Senior Support Worker. (This depends on the type of vacancy of course.) At the interview you'll be asked some questions about your experience, and your preferred ways of working as identified by your answers to the questionnaire you completed before interview. You'll be told about the service and what a typical day will be like. We try hard to think of everything a candidate might need to know, including the physical challenges of the job referred to by the person who kindly commented on your question. (Clearly we weren't specific enough in his/her case, unfortunately.)
Although interviews have to be formal enough to satisfy regulatory requirements, we do try to make the interview a two-way conversation, and we always encourage candidates to ask questions.
Hope that helps.

Answered by MacIntyre Charity

We have a wide variety of roles, so it's difficult to cover everything. We try to be as flexible as possible, with options including Relief contracts (hourly paid) to various part-time hours including some term-time roles, and full-time.
For most people we support, we provide 24 x 7 support, so in those cases, even people doing part-time roles will need to take their place on a shift rota which often includes days, evenings and sleep-ins. Sometimes nights as well, although we engage dedicated waking night staff as much as possible.
We do have some days-only roles in our learning centres, but these are few and far between.
It's worth mentioning that in our term-time roles, there is usually an additional requirement to work (paid) training hours during academic holidays.
In all cases, rotas are set as far in advance as possible.
Anyone querying a specific role is very welcome to call our recruitment team on 01908 357016.

Answered by MacIntyre Charity

People have different priorities of course about what makes a good day. The feedback we get consistently is around working with people we support. A recent typical comment was: "Watching them grow and blossom and knowing you’ve played a part in that progress. Being able to spend quality time and really engage with people we support in a relaxed way, not just ticking off a list of tasks."

Answered by MacIntyre Charity

Thanks for your question, we top up sleep-ins rates to meet the national minimum wage.

Answered by MacIntyre Charity

Hi and thanks for your question. On average, it takes 25 days from the date of offer to someone joining. It does vary of course, depending on factors such as people's notice period and how easy it is to get references etc, but that's the current average.

Obviously social care is a heavily regulated sector, and MacIntyre requires the following pre-employment checks:

- A full employment history and an understanding of any gaps in employment.
- At least two references (it can be more, for example we will need references for any previous care jobs or work with children depending on the service).
- An enhanced DBS check, which MacIntyre pays for.
- A health check, which again we pay for.
- Additionally, for any candidates who have lived overseas for six months or more during the previous five years, we normally require an overseas police check.

Answered by MacIntyre Charity

We recently asked our staff what they most enjoyed about working at MacIntyre and many of the answers touched on issues around environment and culture. So we can answer your question with some direct quotes from our staff. Here are some of the things people said:

“What I enjoy most about working for Macintyre is that no two days are the same. We get to share new and fun experiences with the people we support and end the day knowing that we have helped them to make the most of their day. I also like all the opportunities staff have to gain new skills and knowledge and then use them to make even more of a difference to the people we support.” Liz

“I love working for MacIntyre because I am so inspired by others and feel extremely proud of what is achieved by the people we support and staff. MacIntyre is innovative and continually reinvents itself whilst maintaining its authenticity. It continues to grow and flourish with new ideas and encourages us all to dream big. It is certainly a ‘can do’ organisation and has so much to offer others. MacIntyre really listens and learns as well as working in partnership with others. It feels like we are all part of something great!” Andrea

“The more you put in the more you get out. My days are filled with joy, sense of achievement, very proud of the people I support, feeling part of a team, valued.” Lyn

Answered by MacIntyre Charity

As others have confirmed, we pay monthly, on the 25th of the month.

Answered by MacIntyre Charity

We are very confident about the future of MacIntyre. 2018 was an excellent year for us, with MacIntyre teams and employees winning several major awards, including two winners in The National Learning Disability & Autism Awards 2018. We maintained our Investors in People Gold accreditation, and play an active role in the sector through our membership of several relevant organisations.

We were awarded “Outstanding” by the CQC both in our Leicester Lifelong Learning service, and across all of our extensive Warrington services. Out of 44 services recently inspected by CQC, Ofsted or the Care Inspectorate Wales, the vast majority were awarded “Good”.

In a very difficult economic climate for the sector, we continue to flourish and grow across all our divisions, notably securing a large contract in late 2018 which is allowing us to expand into the Birmingham and Solihull area for the first time this year. We will be supporting adults out of long-term institutional care in this area, as part of the Transforming Care Agenda.

Due to close control of our assets and expenditure we are financially viable, and our latest set of accounts will be published on our website next week.

You can find out more about these topics on our website:

Memberships and accreditations:

Meanwhile, if you’re interested in working with us, check out our current vacancies at

Answered by MacIntyre Charity

Hi, thanks for your question. Our holiday provision is quite generous at 33 days a year including public holidays, rising by one day with each complete year of service (at the start of the calendar year) up to a maximum of 38 days.
Holiday must of course be booked in advance, and for the vast majority of services, there is no restriction on when holiday may be taken, provided there are not too many colleagues at the same service/same team off at the same time.
For a few services (educational), holidays are taken during academic holidays, like any teaching role, unless in the case of exceptional circumstances.

Answered by MacIntyre Charity

Updating this as promised: since our last answer, we have introduced a benefit called "Macintyre Perks", which offers up to 6% discount off leading retailers including Tesco, Curry/PC World, Costa and many more.

Answered by MacIntyre Charity

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