I worked in a fast paced busy law firm dealing with personal injury claims. Communicated daily with client's, solicitors and insurance companies via telephone, email and post. Handled a large case load of two hundred and fifty files improving my ability to multi task and work well under pressure. I was responsible for dealing with all aspects of the case, from determining liability, negotiations, quantifying the claim and litigation if the matter proceeded that far.
I learned how to cope in a hectic environment with minimal supervision. Improving my ability to use my initiative and communicate effectively with people at all levels of an organisation.
I worked in a lovely team which were always keen to help each other out. Being one of the more experienced team members I was often responsible for easing new colleagues into their role and ensuring they knew what was expected of them.
The hardest part of the job was being thrown into the deep end with no training initially. However in the long run I think this was beneficial for me as it inevitably meant I progressed my knowledge and understanding of the role very quickly.
The most enjoyable part of the job was improving my negotiation skills and communication skills.