Lush is an amazing company and for the most part a great place to work for. You always go home smelling great, never have to handle anything gross and get a fab employee discount. It can however be very cliquey and you must always perform well and mesh well with all higher members of staff - as well as be good at your job - in order to progress.
Terrible management, high targets daily! You have to force yourself on people who don't want to be bothered while shopping. You have no work/life balance! The pay is minimum. The staff discount is great though and very good training.
Good staff discount, good training, awesome colleagues
Long hours, terrible pay, horrid management, no work/life balance
Supervisor (Current Employee) – Glasgow, Glasgow – 9 January 2017
It can take a very long time to progress in this job if you do not wish to move to England. It is a very sales focused role as a sales assistant but it can also be a lot of fun. If you are naturally energetic, positive and easily build a relationship with your customers then you will fit right in. This is a very emotionally, mentally and physically draining job which the pay does not reflect.
Productive and fun workplace, friendly people and nice energy
Sales Assistant (Current Employee) – Glasgow Buchanan Street – 27 October 2016
I love working for Lush, it's such a unique place to work, with such a friendly atmosphere, always smelling lovely and fresh. Given the opportunity to work there, you learn a lot of things about great customer service and everyone is really helpful.