Questions and Answers about Lush Cosmetics

Here's what people have said about working and interviewing at Lush Cosmetics.

View all 24 questions about Lush Cosmetics

What is the interview process like?

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It is such a long process. Felt like I was applying for a profession job, when in fact it was only a Christmas temp position.

So firstly I handed my CV with a cover page, which felt like I was writing an essay on how much I love lush.

Then, two weeks later I got invited to a group interview. There was so many people, biggest one I’ve attended. I would say probs 40 people attended with having at least 10 people who didn’t attend. This interview consisted of 5 sections; one on one interview, a little pitch and 3 activities.

One on one interview questions included: who is your role model and why? Why lush? Describe a hard time you’ve had with a customer and how did you deal with it?

Around a week and half later I was told I was successful to attend the trial shift. It was 1.5hr long, where we had to go to department stores and see how customer service is being provided, then had a trial on shop floor. Try and approach customers, do demos and at the front of shop greet customers with ‘welcome to lush, what brought you in?’. Also, try testers on customers.

A week later I was told I got the job and to attend a 4 day training. Trial shift was paid too.

Pay is excellent, £8.75. Discount is great, 50%. Plus you get a lot of free stuff.

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Group interview where they do things like ask you to sell a product etc. And then if you’re successful you’ll get a trial shift. It was a really chill interview and everyone was really nice. A bit of knowledge about some of the products is good to have before you go

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Really easy and chill.

Answered - Produciton Assistant (Former Employee) - Poole, Dorset

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Just a booze up in pub nextdoor

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Group interview with a large number of people, you need to make yourself stand out and need to have basic product knowledge to be in with the best chance.

Answered - Temporary Sales Assistant (Former Employee) - Edinburgh

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It's quite simple. They ask you a lot of characteristic questions. Such as, If this happened what would you do, if you like sports, favorite show.

What I can remember, one question I was asked was, I can pick 3 celebrities ( dead or alive ) to sit at a table for dinner, who would I choose.

all I can say is to be yourself.

Answered - Warehouse Operative (Former Employee) - Poole

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This differs - mine was a group task broke into a few sections to assess you for the shop floor, if this went successful you were invited for a trial shift on the shop floor.

Answered - Sales Assistant (Current Employee) - Belfast

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Group interview, individual trial shift.

Answered - Customer sales assistant (Current Employee) - Oxford Circus

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