This company strives for good customer service and helping customers to manage their financial states whilst also realising that the people on the other side of the phone are human. As a result of this, the service provided is always tailored to each individual's circumstances which is a huge bonus for a debt management company, companies that are usually seen as evil and obsessed with the revenue.
Working here was great due to the lovely colleagues, free shuttle bus from Leeds centre, subsidised meals and free fruit every week. Progression here is also achievable provided there are signs shown of dedication to the company and its values.
There weren't too many negatives apart from it takes 1 1/2 hours to get to work in the mornings and this time again if not longer, is taken to get home from work. So a lot of time is wasted in travel, reducing the amount of time you have for the rest of your day's activities.
A lot of people would enjoy working here, however it won't be some people's cup of tea.
Free shuttle to and from town, kind and caring co-workers, managers always try to help, subsidised lunches, free gym with initial members fee, quick progression if determined.
Travelling to and from work takes 1 1/2 hours, under paid after taxes, overtime being reduced to single time, no work/life balance, training given was minimal