Lookers Employee Reviews

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Pleasant
Administrator (Current Employee) –  Liverpool, Merseyside11 January 2018
Challenging workplace, the job is more accounts based than sales administration, its a very professional workplace with pleasant surroundings.
I enjoy more sales based admin than accounts.
Pros
Close to home
Cons
Intense
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Overworked, management heavy, aftersales staff treated like 2nd class colleagues
Aftersales Advisor (Former Employee) –  Edinburgh Audi5 January 2018
The above sums Lookers up. Pretend to be a employee focused company but it couldn't be further from the truth. Ridiculously long hours, too many "senior" positions, don't want you to have a life outside work, culture of "tell tales" get far. Worst company I have worked for, spent over a year trying to get out and even then after working my notice period they illegally tried to take money off me. Horrible company.
Pros
Salary is reasonable but used as a stick to beat you with.
Cons
Long hours, management heavy, understaffed in vital areas, unrealistic targets for "bonus"
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Practical Company
BDC After sales Executive (Current Employee) –  Stockport2 January 2018
Tough company to work for rota demands and work - life split not very sociable. Hours Long lunches short for the pay not very good. Management is a dictatorship rather than a democracy in order to keep moral up.
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How to give 100% for a low wage! Welcome to Lookers plc.
Technician (Former Employee) –  Colchester, Essex31 December 2017
Managements only interest is productivity £££, it seems that their primary job is to get you to work as hard as possible for as little as possible. Your expected/pressured to work very hard for a low basic wage and when this is aired, management tell you "it's the industry standard".Work non stop all day and made to feel lunchtime is a privilege not a necessity.Give 110% for no thanks or little financial reward. Minimal/no product training offered. You often get the feeling that your being analyzed/scrutinized but without any helpful feedback. Promotion is unlikely. Your immediate team are friendly and helpful,but that's as good as it gets. Your working day can often be unorganized thus hindering your efficiency.
Pros
Immediate team friendly.
Cons
Low wage, pressurised working environment.
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Prison Sentence
Sales Executive (Former Employee) –  London, Greater London12 December 2017
awful company, typical motor trade, Complete idiots in charge who do not care about staff, never been to prison but this must be what it’s like. Long hours low pay avoid!!!
Manager attempted to Bully me but he failed!
Pros
New Car
Cons
Low pay, Very poor management
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It was okay
Sales Executive (Former Employee) –  Ford Chelmsford9 December 2017
I personally didn't enjoy working in the car sales industry, simply because of the pressure and competition between colleagues. having to push customers to buy cars that they weren't really there to buy.
Pros
company car
Cons
rubbish salary
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Has its highs and lows
Sales Manager (Former Employee) –  Stockport22 November 2017
Working with a great team really makes a difference.
A close knit cross department team effort.
Loyal customer base.
Fabulous newly refurbished site.
Pros
na
Cons
na
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0 stars if I could!!!!
Edinburgh Audi (Former Employee) –  Edinburgh16 November 2017
Absolutely without a doubt the worst place I have ever worked. Can't keep staff at all. HR don't care about the high turnover of staff. Treated unfairly. Everyone is given more and more tasks to do on a daily basis but all paid far less than you'd think working for a 'prestige motor company'. Constant customer complaints because they promise a high quality service but fail to deliver every single time. Over promise and under deliver should be their moto. High turnover in management aswell which makes the working environment unsettled and unsecure, The managers who are there dont take responsibility for ANYTHING. Only thing they are good at is playing the blame game. I worked there for a few years and honestly don't know anyone who actually enjoyed the job, and I saw A LOT of staff come and go during my time there. If you complain or go to HR/a manager regarding an issue, their answer is if you don't like then leave.. So I did.
If you want a job where your underpaid,long hours, treated like s**t and lose hair due to stress then this is the job for you!!
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Great Place To Work For
Receptionist (Former Employee) –  Sheffield, South Yorkshire15 November 2017
I loved working here everyone is so friendly and helpful management is brilliant always on hand to help, there's not one negative thing I could say about Lookers
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Awful
Reception Assistant (Former Employee) –  North East4 November 2017
Very clicky if you face doesn’t fit your bullied. No management skills. Ok for a stop gap but not a career. Only take job if desperate. ..............
Pros
Your paid
Cons
Not nice atmosphere. No team spirit
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Productive fun work place
Aftersales Advisor (Former Employee) –  Stockport3 November 2017
Good place to work. Laid back environment. Productivity key. Inbound & outbound based calls. Dealing with customers in relation to booking in vehicles
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Ex service advisor
Service advisor (Former Employee) –  North West26 October 2017
You have to sign a contract which means you work over legal hours but do not get paid for the extra. Work/life balance does not exist basically you live at work due to working long hours. Normal shift would be 8-6pm mon-Fri one week and the same the week after but with the added Saturday so basically ends up being around 54 hrs. Dinner break is 30 mins which is nothing considering you work 10hrs a day also bonus is impossible to achieve due to you needing to hit two targets which is impossible.
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Terrible management
Vehicle Technician (Former Employee) –  Glasgow, Glasgow23 October 2017
Manager has no respect or desire to keep staff happy!
He sees his technicians as disposable and that he can rebuild his team if and when he pleases so your job is never totally safe
Pros
Lots of overtime
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Not a very nice place to work
Vehicle Technician (Former Employee) –  Glasgow, Glasgow23 October 2017
Management are not very nice to the staff, pressured into working late and working weekends they dont care about your social life, overall worst place i have ever worked at would not recommended anyone to work here.
Pros
Theres no pros
Cons
Poor management skills
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Delivery driver
Delivery Driver (Former Employee) –  Chester, Cheshire16 October 2017
Could of been better left a job I had for five years to be laid off after one year by the new Manager shame really as the other colleagues are nice well most of them.
Pros
None
Cons
End up doing other people’s work due to laziness
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Awful management
Sales Assistant (Former Employee) –  Carlisle, Cumbria18 September 2017
Very poor management ask the many sales men that have left. Very long days were you will be asked to do tasks that is not part of your job just to satisfy the managers ego
Pros
Lot of staff bout to get on with someone
Cons
Management and little respect in workplace
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sales
Sales Executive (Former Employee) –  Speke, UK14 August 2017
nice people to work for pleasnt company family company, easy going helpfull very frendly ahead of the rest look after all the staff an d good with peple around them
Pros
free lunches days out
Cons
long hours
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A great place to work from leaving school
Parts Advisor (Former Employee) –  Southend7 August 2017
From leaving school I started in the goods inwards working my way up through different departments finishing on the front counter serving the general public and trade customers.
Pros
Knowledge of car parts plus customer contact
Cons
None realy, i liked it very much.
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hardwork not a fun place to work
Valeter/Driver (Former Employee) –  Law31 July 2017
typical day at work was doing your own job+other peoples jobs because they did not want to go out in the rain. Did not learn a thing from them. Management was terrible don't care for there workers. Job was terrible I work for the bodyshop in the law and will never work for the place again. Worked there for over year and about 30 odd workers left because the management was so bad.
Pros
none
Cons
Long hours got told your doing overtime if your want it or not
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producitve and fun work place
Front of House Receptionist (Former Employee) –  Newport29 July 2017
I was a receptionist for Lookers , my role consisted of answering the switchboard and transferring calls to the correct employee , sorting out customers information , setting up cover for customer, making spreadsheets every week for the managers to see the performance of the Salesman.
Pros
always enjoyable
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Overall rating

3.1
Based on 87 reviews
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Ratings by category

Work/Life Balance
3.1
Salary/Benefits
3.0
Job Security/Advancement
2.7
Management
2.8
Culture
2.9