Pressurised fast paced environment
Residential Commissioner (Former Employee) – Camden, ENG – 12 April 2014
During my time art Camden I performed a number of different roles. I have been a care broker, community based commissioner and a residential commissioner. Having also spent time in an agency I have experience in purchasing and delivering packages of care in both the community and residential settings.
During my time as a residential commissioner I was responsible for a number of social work teams including elderly and learning disabilities. Typically I would have a case-load of about 25 clients to be placed, plus 10 ongoing complaints to be monitored. The day would be spent on the phone liaising with social workers, care homes and client families about placements or complaints. I would also have to review care homes to ensure compliance and then write or present reports to care management.
The hardest part of the job was having to marry speed with efficiency, it is important to get things moving forward, but this must not be at the cost of quality.
The most enjoyable part of the job was the fast paced pressurised environment, the satisfaction and sense of reward you get from a job well done